Portfolio Trader will stop working on auto-trading after some while time.

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Morgan
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Portfolio Trader will stop working on auto-trading after some while time.

Postby Morgan » 24 Jun 2021

Hi, MC team:

I used MC V.14 portfolio trader for auto-trading.
I used Binance future for broker and set around 100 crypto future on it.
I set 1 hour time-frame and 2 different strategies plus the Money-management module.
In the beginning, it works well and will trade automatically,
but when some time went by (May be several hours to 1 day),
the portfolio trader will stop to work.
(The window was still displaying the status on auto-trading, but the P&L will stop updating and will not send new orders.)

My computer has 10 GB ram and enough disk space.
Any solution for this problem?
I don't use very high-frequency trading. (Only need to calculate strategies every hour once)
But in MM mode, it will calculate tick by tick, is it the reason or because too much data coming in (100 instruments for crypto)?
Any setting I can try?

Thanks

Morgan

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Kate MultiCharts
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Re: Portfolio Trader will stop working on auto-trading after some while time.

Postby Kate MultiCharts » 25 Jun 2021

Hello Morgan,

We'll need to investigate it on our end.
When the issue is reproduced, please send us (support@multicharts.com) the following files:
1. The portfolio workspace where the issue is reproduced.
2. The exported scripts with all dependent functions that are used on the workspace.
3. MultiCharts Logs, collected via Feedback application, when the issue is reproduced.

As soon as we receive the requested files, the engineers will study the case and we will get in touch with you when we have any feedback from them.


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