Hi,
I find that my custom futures does not warn/indicate when its time to close down and reload the chart, in order to get correct charts.
As it is now, i have experienced live strategy that did not close my position end of day, due to chart not rolled properly.
But this is not the main question, main issue is that Multicharts does not warn me or notify me when it rolls.
It had done this before though.
Question to MC team, what shall my expecation be for custom futures and rolls ?
Custom future contract, expect a notification when roll?
- TJ
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Re: Custom future contract, expect a notification when roll?
Please indicate your version and build number.
- Svetlana MultiCharts
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Re: Custom future contract, expect a notification when roll?
Hello Salzburg,
MultiCharts has the function to display the alert when the rollover has already happened. The message is shown after the session end (the session end is determined by the session settings selected in the chart).
MultiCharts has the function to display the alert when the rollover has already happened. The message is shown after the session end (the session end is determined by the session settings selected in the chart).
Re: Custom future contract, expect a notification when roll?
Hi Svetlana, Yes, that would be amazing, but as described in my initial post, which is the main reason for the post, this little alert does not show up.Hello Salzburg,
MultiCharts has the function to display the alert when the rollover has already happened.RTRL.png The message is shown after the session end (the session end is determined by the session settings selected in the chart).
Any ideas as of why, it does not show ? is this a setting somehow ?
Thanks
- Svetlana MultiCharts
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Re: Custom future contract, expect a notification when roll?
Did you make any changes in the registry? Please contact us through our support email for the information about the specific registry key that you need to check.
Re: Custom future contract, expect a notification when roll?
No I did not make any changes in the registry, and it has worked before.
Why not share the information in this specific thread? might help other users also.
Only change i have in registry is "last bar update" but this was done several years ago.
Why not share the information in this specific thread? might help other users also.
Only change i have in registry is "last bar update" but this was done several years ago.
- Vlada MultiCharts
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Re: Custom future contract, expect a notification when roll?
Hi Salzburg,
We don't share the registry keys publically, since changing them without special knowledge can lead to unexpected results, and the support team will not be able to trace this change and roll it back on user's PC. That is why we provide this info through other support channels, but not on the forum.
You can contact us by email or in Live Chat to receive this info. For different cases the solution might be different.
We don't share the registry keys publically, since changing them without special knowledge can lead to unexpected results, and the support team will not be able to trace this change and roll it back on user's PC. That is why we provide this info through other support channels, but not on the forum.
You can contact us by email or in Live Chat to receive this info. For different cases the solution might be different.