Oanda Missing Data

Questions about MultiCharts and user contributed studies.
Metzenovich
Posts: 15
Joined: 07 Sep 2021

Oanda Missing Data

Postby Metzenovich » 29 Sep 2021

Hi,

I'm missing a little over 24 hours of bar data on GBP/USD from Oanda.

When I mouse over the bars it jumps right from 9/28 16:59 to 9/29 17:28. Switching between timeframes (2 minute, 5 minute, 10 minute, etc) doesn't fix it, the data is missing on all of them.

Is this just data that's missing on their end? The Oanda data shows up on TradingView during that time for GBP/USD, so I don't think the data is missing from the Oanda servers.

Is there a way to re-download the data for a certain date range?

I'm using MultiCharts64 Version 14.0 Release (Build 21978).

Thanks

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Tammy MultiCharts
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Re: Oanda Missing Data

Postby Tammy MultiCharts » 30 Sep 2021

Hello Metzenovich,

You can reload the chart by pressing Ctrl+R. A fresh data request will be sent to OANDA and the missing data may load to the chart.

Please also check if the Sessions are set correctly on the chart in Format Instrument > Settings tab > Sessions. If the reload did not help, you can try setting the Sessions to 24/7.

Metzenovich
Posts: 15
Joined: 07 Sep 2021

Re: Oanda Missing Data

Postby Metzenovich » 30 Sep 2021

Ctrl+R worked, thanks. Good to know.


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