Windows 11 - latest build in MC 14
As you can see in snip price is below entry point and position is negative but MC position stays at $0.00
Position not updating
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Kate MultiCharts
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- Joined: 21 Oct 2020
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Re: Position not updating
Hello gpw797,
When the issue is reproduced, please send us logs via the main MultiCharts window -> Help -> Feedback.
In the description field briefly describe the issue, then please select the following options:
Attach a screenshot;
Attach log files…;
Snapshot of the current MC setup;
Open workspaces…;
Upload collected data to Help Desk;
uncheck other options and click Send.
We will do our best to figure it out as soon as possible.
When the issue is reproduced, please send us logs via the main MultiCharts window -> Help -> Feedback.
In the description field briefly describe the issue, then please select the following options:
Attach a screenshot;
Attach log files…;
Snapshot of the current MC setup;
Open workspaces…;
Upload collected data to Help Desk;
uncheck other options and click Send.
We will do our best to figure it out as soon as possible.
-
Kate MultiCharts
- Posts: 591
- Joined: 21 Oct 2020
- Has thanked: 9 times
- Been thanked: 148 times
Re: Position not updating
Hello,You should be able to reproduce very easily.. open a HA chart tied to IB data
The issue is not reproduced on our end I'm afraid.
Please send us the info as requested above so that we could investigate it.