Window panes out of sync

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rondawes
Posts: 9
Joined: 21 May 2020

Window panes out of sync

Postby rondawes » 06 Apr 2022

At times the plotting in the window panes will get out of sync. See attached. Around 10:00 the plot bars in both window seem to widen the spacing. This is because the top pane starts plotting a bar without the bottom pane plotting a corresponding bar. Then the bottom pane plots a bar without a corresponding top pane bar. If you put a cursor line on the screen it's obvious that the bars are out of sync.

When this happens, sometimes I can fix it by closing and re-opening the workspace. Sometimes I am forced to shutdown MC and restart it. This happens often enough to be annoying.

Using MC build 23013 which MC says is the latest.

Thanks,
Ron Dawes
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Kate MultiCharts
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Re: Window panes out of sync

Postby Kate MultiCharts » 07 Apr 2022

Hello Ron,

It might happen if one of the data series has Break On Session box enabled (Format -> Instrument -> Settings tab) and the other one doesn't.

If that's not it, please send the following files to support@multicharts.com so that we could check it on our end:
1. The workspace where the issue is reproduced
2. Export of used symbols (with data) from QuoteManager in .qmd archive

Kindly leave a link to that forum post in your email.

rondawes
Posts: 9
Joined: 21 May 2020

Re: Window panes out of sync

Postby rondawes » 07 Apr 2022

They all have Break On Session set. Plus, it stared in mid-session. Today it's working fine. When it happens again I will do as you requested. Thanks, Ron


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