Symbol Mapping

Questions about MultiCharts and user contributed studies.
Jimmyrakete
Posts: 147
Joined: 04 Jun 2014
Has thanked: 2 times

Symbol Mapping

Postby Jimmyrakete » 05 Aug 2022

Hello maybe someone can help me who also has Ib and the TWS.

I have a mapping problem my order is not forwarded because I did not specify the symbol correctly in the mapping.
in the mapping. Maybe someone can tell me the right combination
Screenshot_164.png
(63.18 KiB) Not downloaded yet

User avatar
Kate MultiCharts
Posts: 591
Joined: 21 Oct 2020
Has thanked: 9 times
Been thanked: 148 times

Re: Symbol Mapping

Postby Kate MultiCharts » 05 Aug 2022

Hi Jimmyrakete,

First, please clear the IB cache:
  1. Close all the charts with the problematic symbols
  2. Re-add these symbols both for IB and TS (QuoteManager -> Instrument -> Add Symbol -> From Data Source)
  3. Go to File -> Broker Profiles -> Symbol Mapping -> IB -> delete symbol mapping lines for problematic symbols (‘Remove’)
  4. Go to the main MultiCharts window -> Help -> Support -> Open Logs folder
  5. Close all the MultiCharts components
  6. Delete DAT files starting with IB in the Logs folder (see step 4)
After that open MultiCharts with no charts open and configure the Symbol Mapping for the required symbols, here’s how:
  1. Go to File -> Broker Profiles -> Symbol Mapping
  2. Select IB from the drop-down box
  3. Add a new line (‘Add’)
  4. In the new empty line, click the three dots in the Chart Symbol column and select your TS symbol. Then click the three dots in the Broker Symbol column and select your IB symbol.
  5. Click Apply -> OK


Return to “MultiCharts”