Data issues with latest IB TWS

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philippas
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Data issues with latest IB TWS

Postby philippas » 11 Jan 2023

Hi there,
I currently have issues with the latest TWS build (10.20.1h (Jan 10)). Data stuck in "reload" and data is missing. Data after Jan 6. is gone although i still had quotes yesterday from Jan 10.
Futures quotes are fine (@MYM)

Equities not.

Error log from quote manager for BABA stock:

[01/11/2023 10:58:26] Data request for BABA SMART STK USD 1 Tick Trade [ 01/11/2023 09:48:26.000 - 01/11/2023 09:58:26.000 ] (Id= 1000030)
[01/11/2023 10:58:27] TWS warning message: Id= 1000030; code= 2176; description= Warnhinweis: Your API version does not support fractional share size rules. Please upgrade to a minimum version 163. Trimmed value 1.64 to 1

any ideas?
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Kate MultiCharts
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Re: Data issues with latest IB TWS

Postby Kate MultiCharts » 11 Jan 2023

Hi philippas,

This message appears due to the IB API changes implemented in TWS build (10.20.1h (Jan 10)). Our developers are currently looking into it on our end.
In the meantime, please use TWS build (10.20.1d (Nov 29)).

stahen
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Re: Data issues with latest IB TWS

Postby stahen » 12 Jan 2023

same here TWS Build 10.21.1b, Jan 12, 2023
...TWS warning message: Id= 1000030; code= 2176; description= Warnhinweis: Your API version does not support fractional share size rules. Please upgrade to a minimum version 163.

philippas
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Re: Data issues with latest IB TWS

Postby philippas » 19 Jan 2023

Is there any ETA on a MC update?

sergejovski
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Re: Data issues with latest IB TWS

Postby sergejovski » 20 Jan 2023

Data is not displayed correctly even with TWS build (10.20.1d (November 29)) .

Regards

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Kate MultiCharts
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Re: Data issues with latest IB TWS

Postby Kate MultiCharts » 20 Jan 2023

Is there any ETA on a MC update?
philippas,

There's no ETA at the moment. We'll announce it here as soon as it's available.

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Kate MultiCharts
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Re: Data issues with latest IB TWS

Postby Kate MultiCharts » 20 Jan 2023

Data is not displayed correctly even with TWS build (10.20.1d (November 29)) .

Regards
sergejovski,

After the downgrade please restart MultiCharts and reload your charts by pressing CTRL+R or via View -> Reload.

scotthkao
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Re: Data issues with latest IB TWS

Postby scotthkao » 28 Jun 2023

I also encountered this problem.
Has this issue been solved in the current release?
If not, do you have IB Gateway version 10.20.1d, as in the previous post?

Salzburg
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Re: Data issues with latest IB TWS

Postby Salzburg » 28 Jun 2023

IB seems to force users to upgrade gateways and tws, I am on 10.20 and received this popup last night after logging in, there has been lots of reports of MC having issues when using the latest version of gateway... can mc confirm please if latest release from IB gateway is working as expected or not ? 10.22 and up

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Kate MultiCharts
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Re: Data issues with latest IB TWS

Postby Kate MultiCharts » 28 Jun 2023

I also encountered this problem.
Has this issue been solved in the current release?
If not, do you have IB Gateway version 10.20.1d, as in the previous post?
Hello scotthkao,

We fixed the "Your API version does not support fractional share size rules" warning in Build 24558 Release 7.
Please update to the current release (Build 24673 Release 8 ) to install this and other fixes and improvements.

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Kate MultiCharts
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Re: Data issues with latest IB TWS

Postby Kate MultiCharts » 28 Jun 2023

IB seems to force users to upgrade gateways and tws, I am on 10.20 and received this popup last night after logging in, there has been lots of reports of MC having issues when using the latest version of gateway... can mc confirm please if latest release from IB gateway is working as expected or not ? 10.22 and up
Hello Salzburg,

At the moment there are no know issues with IB in the latest release (Build 24673 Release 8 ).


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