Hi All,
After playing today with the new MC I noticed that my Bandwidth usage really spiked up. What was changed that requires so much BW now compared to previous versions ?
New beta is a BW pig
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
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- Posts: 173
- Joined: 25 Aug 2007
It Has Been Fun
Hi Marina,
All I did was uninstall the last version and install the beta. I then was notified by my IT person that your program was drawing consistently 50% of our total BW here where I am at during the day. I downloaded the DU meter program, and also verified it was the MC which was doing it since I rebooted and ran only MC. I only chart 4 futs symbols and a couple indexes. If I am drawing that much for 6-8 symbols there is no way it is useable for me. Since I seem to be spending most of my time debugging computer issues with MC I have decided to switch to NT for a while until MC can stabilize. It has been fun working with you guys and gals, but bottom line I am doing this to make $ and not debug MC. Andrew is a wonderful person and programmer so I wish him the best in this adventure. If by some chance down the road you get the interface to opentick working and stabilized please notify me and I will test it again.
Thanks
All I did was uninstall the last version and install the beta. I then was notified by my IT person that your program was drawing consistently 50% of our total BW here where I am at during the day. I downloaded the DU meter program, and also verified it was the MC which was doing it since I rebooted and ran only MC. I only chart 4 futs symbols and a couple indexes. If I am drawing that much for 6-8 symbols there is no way it is useable for me. Since I seem to be spending most of my time debugging computer issues with MC I have decided to switch to NT for a while until MC can stabilize. It has been fun working with you guys and gals, but bottom line I am doing this to make $ and not debug MC. Andrew is a wonderful person and programmer so I wish him the best in this adventure. If by some chance down the road you get the interface to opentick working and stabilized please notify me and I will test it again.
Thanks
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Dear Thomas,
If you contact our customer support whenever you have issues, I assure you they can be quickly resolved.
As for the bandwidth consumption: could you please send us the workspaces?
P.S. Since the 4.0 version is still a beta, using it in its current state would inevitably involve debugging which is normal for the software industry.
Regards.
If you contact our customer support whenever you have issues, I assure you they can be quickly resolved.
As for the bandwidth consumption: could you please send us the workspaces?
P.S. Since the 4.0 version is still a beta, using it in its current state would inevitably involve debugging which is normal for the software industry.
Regards.
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- Posts: 323
- Joined: 07 Jan 2007
- Location: Lahore, Pakistan
- Has thanked: 64 times
- Been thanked: 57 times
Thomas,
I had problems similar to your but only before February 2007. This is what I did:
1. Completely cleaned MultiCharts from my computer in accordance with instructions here http://www.tssupport.com/support/base/? ... le&id=2039
2. Ran a registry cleaner
3. Downloaded MultiCharts and installed afresh
4. Ran the registry cleaner again
5. Sought assistance from HelpDesk Remote Desktop Connection. A developer spent an hour with me, checked everything, found out the problem and altered one dll and assured me such problems shall not recur in future version
6. Ran the registry cleaner once again!!!
The above may not make much scientific sense, but to this day my MultiCharts runs trouble free.
Khalid
I had problems similar to your but only before February 2007. This is what I did:
1. Completely cleaned MultiCharts from my computer in accordance with instructions here http://www.tssupport.com/support/base/? ... le&id=2039
2. Ran a registry cleaner
3. Downloaded MultiCharts and installed afresh
4. Ran the registry cleaner again
5. Sought assistance from HelpDesk Remote Desktop Connection. A developer spent an hour with me, checked everything, found out the problem and altered one dll and assured me such problems shall not recur in future version
6. Ran the registry cleaner once again!!!
The above may not make much scientific sense, but to this day my MultiCharts runs trouble free.
Khalid
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Re: It Has Been Fun
Hi Thomas,Hi Marina,
All I did was uninstall the last version and install the beta. I then was notified by my IT person that your program was drawing consistently 50% of our total BW here where I am at during the day. I downloaded the DU meter program, and also verified it was the MC which was doing it since I rebooted and ran only MC. I only chart 4 futs symbols and a couple indexes. If I am drawing that much for 6-8 symbols there is no way it is useable for me. Since I seem to be spending most of my time debugging computer issues with MC I have decided to switch to NT for a while until MC can stabilize. It has been fun working with you guys and gals, but bottom line I am doing this to make $ and not debug MC. Andrew is a wonderful person and programmer so I wish him the best in this adventure. If by some chance down the road you get the interface to opentick working and stabilized please notify me and I will test it again.
Thanks
If the problem is still there, please do contact us via LiveChat.
Maybe Anti virus scanning.
Dear customers,
For the beta version we have enabled detailied logging, with numerous events being logged every second in ASCII format; various antivirus software may attempt to analyze this traffic and this consumes much resources.
One the beta stage is through, we'll disable detailed logging and this problem will no longer be outstanding.
Concerning your post at the forum about the problem with F-Secure, we can give you a registry key that will disable detailed logging; you can set in the regisrty
HKEY_CURRENT_USER\Software\TS Support\BugSlayer\Trace\Enable = false
and this will be disabled.
Dear customers,
For the beta version we have enabled detailied logging, with numerous events being logged every second in ASCII format; various antivirus software may attempt to analyze this traffic and this consumes much resources.
One the beta stage is through, we'll disable detailed logging and this problem will no longer be outstanding.
Concerning your post at the forum about the problem with F-Secure, we can give you a registry key that will disable detailed logging; you can set in the regisrty
HKEY_CURRENT_USER\Software\TS Support\BugSlayer\Trace\Enable = false
and this will be disabled.