Incorrect Authorization Data  [SOLVED]

Hi,

My multichart was working fine until now. And the activation process worked fine in January but :

Suddenly I got an error message asking me to register again. Then when I register I get the following error message :

"Incorrect Authorization Data"

I don't understand , I can not even open Multicharts .

I entered the exact same information :

Registration name and Registration code but I still get the same error message : " incorrect Authorization Data"

Do you have a idea ? a solution ?

Thank you

Emmanuel Evrard

Hi Emmanuel,

Please e-mail me at mpashkova@tssupport.com, indicating your share-it order number. I will need to re-create your account.

Regards.

Hi Marina,

I just sent you an email with thoses informations (of the 24 Nov 2008)

Regards

Emmanuel Evrard