DRM Failed tonight
It seems all users here in Korea suffering the DRM connection failure as shown in the attached picture.
After a few hours the market is open and don't know what to do.
Please fix this immediately.
After a few hours the market is open and don't know what to do.
Please fix this immediately.
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- TJ
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Why is your livelihood threatened?I am totally disillusioned, I have never tried to run more than one instance of MC. As my livelyhood is now threatened I will consider legal recompense
Why are you depending your livelihood on a beta?
note: this is not to say I am not concerned, or teed off.
it is 8pm ET and the DRM is still not restored. That means I have to do my roll back now.
p.s. I thought Andrew said there are redundant DRM servers scattered around the globe in different time zones.
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You are risking your livelyhood on a beta version, that you fully know might have issues? Really???I am totally disillusioned, I have never tried to run more than one instance of MC. As my livelyhood is now threatened I will consider legal recompense
I have criticize TSSUpport a lot in the past, but in this case Andrew has stated over and over that this is a beta version and that you should expect issues. If trading is your livelyhood, why on earth would you depend on a beta version for this?
TSSupport did not force anyone to use the latest beta. If anyone use a beta version for your trading, then this is YOUR decision and you have to accept the risk of serious issues.
DRM
I'm not sure if this has been mentioned before, but instead of authorising Multicharts every time it's loaded, keep a database of users and their activation status.
Basically a user would need to deactivate a version on one pc to activate it on another. Therefor you won't need to continuously check the license and no one will experience the problems at the beginning of the week.
Kind regards,
F
Basically a user would need to deactivate a version on one pc to activate it on another. Therefor you won't need to continuously check the license and no one will experience the problems at the beginning of the week.
Kind regards,
F
- Andrew Kirillov
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don't know what is causing this...
hopefully tech support can figure it out before Hong Kong opens.
hopefully tech support can figure it out before Hong Kong opens.
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I've also experienced DRM failure-success multiple times as shown in the attached picture.
No one would want to see this failure message during market hours.
No one would want to see this failure message during market hours.
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Yes, I have done that.TJ you need to find your registration email and go to Help > Registration to re-enter your licence.don't know what is causing this...
hopefully tech support can figure it out before Hong Kong opens.
If you look at the image I have attached, you will see the error message
"...invalid login and/or password...".
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