Help with email alerts

Questions about MultiCharts and user contributed studies.
sradke
Posts: 8
Joined: 27 Jun 2009

Help with email alerts

Postby sradke » 25 Feb 2010

I cannot get my email alerts to work in Multicharts. When I test my settings I always get errors. I even tried the exact same emailaddresses and settings another user used successfully and I still get errors. Does anyone have any suggestions? I would really like to get this working.

brodnicki steven
Posts: 407
Joined: 01 Jan 2008
Been thanked: 3 times

Postby brodnicki steven » 26 Feb 2010

It works great for me. Try turning off antivirus and firewall programs and see if it works, if so, you'll need to change their settings.

sradke
Posts: 8
Joined: 27 Jun 2009

Postby sradke » 26 Feb 2010

Steven,
I appreciate your reply. I have been working nearly 2 solid days trying to get this set up and everybody sends me to somebody else. Would you mind sharing with me the settings you use in your setup. Obviously, I don't expect your password, but would appreciate knowing if you are using the smtp authentication and if so, what login name and if you have a password in there.

I have tried turning off firewall, antivirus etc., along with setting up different email accounts and more.

Thanks for your help,
Steve


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