Persistent Data Gap

Questions about MultiCharts and user contributed studies.
MechTrader
Posts: 15
Joined: 29 Feb 2008

Persistent Data Gap

Postby MechTrader » 27 Sep 2010

Today I had a data gap on several second-based charts for the symbol EURJPY.FXCM (Manually Added as per IQFeed during another issue) from IQFeed. This symbol has been coming in well. Obviously there is a gap in my tick data, so I deleted the data using the quotemanager for the day with the gap, and cleared the cache in quotemanager for that symbol. After reloading the charts, the gap still appears. I contacted IQFeed and they say that the data is intact on their end. I've had quite a bit of trouble with data gaps that don't automatically fill in, but ones that won't fill in after clearing the cache, deleting the data, and reopening the charts while receiving data that the feed source says is not gapped! That's a mystery. Any ideas how to fix this issue?

User avatar
Anastassia
Posts: 179
Joined: 18 Jan 2010
Been thanked: 4 times

Re: Persistent Data Gap

Postby Anastassia » 29 Sep 2010

Hi MechTrader,

Please visit our live chat and one of the developers will help you get rid of the gap.
Here is the link to access the chat:
http://messenger.providesupport.com/mes ... pport.html

Thank you


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