MultiCharts and eSignal OnDemand

Questions about MultiCharts and user contributed studies.
Laurent
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MultiCharts and eSignal OnDemand

Postby Laurent » 06 Dec 2010

Yesterday I have posted a message... I was trying to make MC works with eSignal LiveCharts.
In fact it is not possible, MC needs to have the eSignal Data Manager installed.
I'm okay with that!

So today, I have suscribed to the last eSignal On Demand Offer and I have tried it with MultiCharts. (I have followed the instructions on the support videos to not make mistakes..)

And there is a big problem, it does not work.
MC launches the eSignal Data Manager, but the eSignal Data Manager becomes red in a few seconds (Reception NODATA / Password NONE).

I have tested eSignal On Demand without MC and it works, there is not a such deconnection.
So I have take the logs of MultiCharts.


[12/06/2010 17:48:08] Advise IPN-EEB (Success)
[12/06/2010 17:48:08] Real-time Tick Server Online
[12/06/2010 17:48:08] Transaction 2 Status: Online (06.12.10 16:48:08)
[12/06/2010 17:48:08] Transaction 5 Status: Online (06.12.10 16:48:08)
[12/06/2010 17:48:08] Transaction 39 Status: Online (06.12.10 16:48:08)
[12/06/2010 17:48:08] Real-time Tick Server Message: Success Type: NOTIFY CONNECT Status: Success
[12/06/2010 17:48:08] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED

[12/06/2010 17:48:08] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:09] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:09] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:09] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:10] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:10] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:10] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:10] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:11] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:11] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:11] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:11] Intl History Tick/Minute Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:11] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:11] Intl History Tick/Minute Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:12] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:12] Intl History Tick/Minute Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:12] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:48:12] Intl History Tick/Minute Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[...]
[12/06/2010 17:49:04] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:49:04] Intl History Tick/Minute Server Message: Success Type: NOTIFY RETRY Status: Winsock communication error
[12/06/2010 17:49:04] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED
[12/06/2010 17:49:05] End-of-Day History Server Message: Success Type: NOTIFY CONNECT Status: Obsolete: Same as DBCAPI_ERROR_NOT_ENTITLED

These errors repeat a lot...
Please help me, I'm on Windows seven and have the last version of Multicharts and the last version of eSignal On Demand :'(

SP
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Re: MultiCharts and eSignal

Postby SP » 06 Dec 2010

eSignal OnDemand service has certain restrictions:
* Not available for use with third party software applications
* Does not support DDE or QLink

Laurent
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Re: MultiCharts and eSignal

Postby Laurent » 06 Dec 2010

ARGHHHHHHHHHHHHHHHHHHHHHH
Did not see that.... FAIL :'(

I'm waiting for an answer of the MultiCharts team (are you in the MC team SP?), because maybe that's not the issue! There is a winsock error at the end of the log.

And I wonder how they would detect that MC I use and not me =)

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TJ
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Re: MultiCharts and eSignal

Postby TJ » 06 Dec 2010

the restriction with eSignal OnDemand is specifically stated in eSignal's term of service.

Laurent
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Re: MultiCharts and eSignal

Postby Laurent » 06 Dec 2010

I presume, I have just seen...
"Compatibility with some 3rd party software" on the main page :'(

Well maybe I was blind with the difference of cost between eSignal Premier / eSignal On Demand ...

Btw, I do not want to suscribe to eSignal premier, if it's a problem of connection of MC and not a problem of eSignal, that why I would be sure ^^

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Dave Masalov
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Re: MultiCharts and eSignal

Postby Dave Masalov » 07 Dec 2010

Dear Laurent,

Please come to our Live Chat between 6:30AM and 11AM EST so we can connect to your computer remotely and analyze the situation.

Laurent
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Re: MultiCharts and eSignal

Postby Laurent » 07 Dec 2010

Thanks to Dave for his help!

It seems eSignal On Demand cannot be used !
I'm going to use eSignal (Premier) feed, and I will tell you :)

Laurent
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Re: MultiCharts and eSignal

Postby Laurent » 27 Dec 2010

So As I said, eSignal On Demand cannot be used with MC.

MC can be used with eSignal Premier or with eSignal Data Access!

;)

--
Laurent


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