Import Data Problem Again and Again Again

Questions about MultiCharts and user contributed studies.
flimbo
Posts: 8
Joined: 30 Dec 2010

Import Data Problem Again and Again Again

Postby flimbo » 30 Dec 2010

Hi.
i have headcache from importing history data to MC.

i can import data and when iam in offline mode it`s working fine
but when i connect to realtime .
its show all history data till i didnt press CTRL+R .(refresh chart)
then strange behavior it delete my history and only realtime data are showing

why this happend ?
in QuoteManager i can see after import there are data but when i click Ctrl+R anytime in chart
and then go to Quotemanager and check again data (edit data) i see it deleted my old data.
iam importing only EOD data. i guess Minute data works fine after refresh as well.

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Dave Masalov
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Re: Import Data Problem Again and Again Again

Postby Dave Masalov » 30 Dec 2010

Dear flimbo,

Please tell us in what symbol do you import the data. What is the data source? Also, please tell us what settings do you have inthe Format Instrument window. Do you use Merge feature? If yes, what do you use for History and Real-Time?

flimbo
Posts: 8
Joined: 30 Dec 2010

Re: Import Data Problem Again and Again Again

Postby flimbo » 30 Dec 2010

I will make video using screencast how i am doing it and where is problem.
will post it soon

flimbo
Posts: 8
Joined: 30 Dec 2010

Re: Import Data Problem Again and Again Again

Postby flimbo » 01 Jan 2011

Ok here is video .
so can you please have idea whats going on ?
http://screencast.com/t/EnaYUZ8yt

snoop
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Re: Import Data Problem Again and Again Again

Postby snoop » 03 Jan 2011

I've experienced the same issue. Reload (Ctl + R) erases the entire history for the symbol in the database and attempts to refresh from the real time data source, which naturally does not include the imported ascii file data. What is even more frustrating, "Reload 1 day back" wipes out the history in the database as well.

It would be nice if "reload all" simply refreshed the data range specified for the selected chart, and reload for the smaller timeframes (1 day, 2 day etc) was limited to that smaller data range.

flimbo
Posts: 8
Joined: 30 Dec 2010

Re: Import Data Problem Again and Again Again

Postby flimbo » 04 Jan 2011

thats big issue coz i want have history for about 20pairs.
and import it everytime would make me crazy.

i guess this problem will remain till next version will be released.

gregorio123456
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Re: Import Data Problem Again and Again Again

Postby gregorio123456 » 04 Jan 2011

some time ago happen w me ......try this
import data-
see in QM if new data was got
close MC and QM
restart computer
open MC w chart you want
maybe after this you don´t have more problems

jo

flimbo
Posts: 8
Joined: 30 Dec 2010

Re: Import Data Problem Again and Again Again

Postby flimbo » 05 Jan 2011

some time ago happen w me ......try this
import data-
see in QM if new data was got
close MC and QM
restart computer
open MC w chart you want
maybe after this you don´t have more problems

jo
Thanks i tried it but unfortunatelly same issue ;(

iam starting think that its really big problem and only fixing it in next version can solve it.
but this soft its not cheap so its same that have this big issue.

flimbo
Posts: 8
Joined: 30 Dec 2010

Re: Import Data Problem Again and Again Again

Postby flimbo » 05 Jan 2011

some time ago happen w me ......try this
import data-
see in QM if new data was got
close MC and QM
restart computer
open MC w chart you want
maybe after this you don´t have more problems

jo
Thanks i tried it but unfortunatelly same issue ;(

iam starting think that its really big problem and only fixing it in next version can solve it.
but this soft its not cheap so its shame that have this big issue.

snoop
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Joined: 22 Oct 2010
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Re: Import Data Problem Again and Again Again

Postby snoop » 08 Jan 2011

Can we get an acknowledgment from MC? :)

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Dave Masalov
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Re: Import Data Problem Again and Again Again

Postby Dave Masalov » 12 Jan 2011

Dear Sirs,

This is a known issue which is already in our fix list. We understand that this is a serious issue, however it is not critical. The fix will require some profound changes in program architecture, so we do not expect it to be solved soon.


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