skewed data

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fufufnik
Posts: 1
Joined: 08 Apr 2010

skewed data

Postby fufufnik » 13 Jan 2011

Using a TS datafeed:
When attempting to insert an instrument ($TICK) under a chart of the SPY I get the TICK data aligned with the data which it is based on, but the SPY data gets skewed to the right (as indicated on the attached photo image. I'm using an indicator that is based on TICK, so while the TICK instrument is hidden it nonetheless has the same effect).
I have made sure to set both instruments to match (based on Regular trading hours and set to local time). So why is it that the SPY skews right while the TICK indicator continues where the previous day left off?
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Dave Masalov
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Re: skewed data

Postby Dave Masalov » 19 Jan 2011

Dear fufufnik,

It works fine on our end.

Please make sure that ARCX and NYSE exchanges have the same time zone settings (-5) as well as session settings in Quote Manager --> Tools --> Exchanges. Also, you should have Default session settings in Format Instrument for both instruments.

If the problem persists please come to our Live Chat between 6:30AM and 2PM EST so we can connect to your computer remotely and help you.


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