Order rejected: It does not comply with IB's order handling

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ventus
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Order rejected: It does not comply with IB's order handling

Postby ventus » 01 Jun 2011

I upgraded to the current MC version 6.02.4338.400 and am now getting my orders rejected for the ZN and ZB futures (US 10yr and US bond futures).

"Order rejected - reason: It does not comply with IB's order handling rules for derivatives that result in physical delivery. Please refer to the IB web site for further details."

I never had this problem before when I was using MC 6.01. Please advise and thanks in advance.

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Stan Bokov
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Re: Order rejected: It does not comply with IB's order handl

Postby Stan Bokov » 01 Jun 2011

There have been a number of updaters released for 6.1, including one for IB. It's probably that you had one installed, which enabled it to work, but it was removed when you upgraded to 6.2. Please try using the attached updater to see if it helps your situation.

Download and unzip the archive, close MC and all related programs, make sure all processes end, and run Updater.exe.
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ventus
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Re: Order rejected: It does not comply with IB's order handl

Postby ventus » 01 Jun 2011

Stan Bokov wrote:There have been a number of updaters released for 6.1, including one for IB. It's probably that you had one installed, which enabled it to work, but it was removed when you upgraded to 6.2. Please try using the attached updater to see if it helps your situation.

Download and unzip the archive, close MC and all related programs, make sure all processes end, and run Updater.exe.

ran the Updater and orders are still getting rejected. Any other updates that I should install?

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Stan Bokov
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Re: Order rejected: It does not comply with IB's order handl

Postby Stan Bokov » 01 Jun 2011

Please come to our Live Chat so we can see what the issues are.

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Re: Order rejected: It does not comply with IB's order handl

Postby ventus » 01 Jun 2011

issue resolved via live chat. thank you very much

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Re: Order rejected: It does not comply with IB's order handl

Postby Stan Bokov » 01 Jun 2011

ventus wrote:issue resolved via live chat. thank you very much


Just an update for everyone else, the orders could not be submitted through TWS either. It appears to have been an IB issue - nothing to do with the updater.

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Stan Bokov
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Re: Order rejected: It does not comply with IB's order handl

Postby Stan Bokov » 02 Jun 2011

Here is a screenshot of the TWS message.

zn.png
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Re: Order rejected: It does not comply with IB's order handl

Postby ventus » 02 Jun 2011

It was a problem with trading the Jun contract when I should've switched to the Sep. It has to do with how IB handles the physical delivery process for treasury futures.

"2 hours before the end of open outcry trading on the business day prior to First Notice Day (longs) or Last Trading Day (shorts)"

Hope that helps

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Re: Order rejected: It does not comply with IB's order handl

Postby ventus » 02 Jun 2011

Again, just to reiterate, this was an issue with IB and not MC. MC, as always, is working great!
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Re: Order rejected: It does not comply with IB's order handl

Postby Stan Bokov » 02 Jun 2011

Thanks ventus :)


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