OwnData appeared in a crash report. I don't use it???

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arjfca
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OwnData appeared in a crash report. I don't use it???

Postby arjfca » 22 Jul 2011

Hello

I had an MC Crash Report issued this morning. Looking at it, I saw that there is a mention about OwnData WHY? I use IB. OwnData as been desactivated from my Quotes Manager a while back ago.

What could cause that?

Any info appreciated
Martin

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Dave Masalov
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Re: OwnData appeared in a crash report. I don't use it???

Postby Dave Masalov » 29 Aug 2011

If the problem persists please do the following:

Close MultiCharts and make sure that all its processes end in Task manager:

o MultiCharts.exe
o MessageCenter.exe
o QuoteManager.exe
o tsServer.exe
o PLEditor.exe
o StudyServer.exe
o TradingServer.exe
o AtCenterServer.exe
o TPserver.exe
o Fixserver.exe

Then please go to Control Panel\Programs\Programs and Features\MultiCharts --> Repair.

If it does not help please come to our Live Chat Mon-Fri between 6:30Am and 2PM EST for investigation.
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arjfca

arjfca
Posts: 1270
Joined: 23 Nov 2010
Has thanked: 720 times
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Re: OwnData appeared in a crash report. I don't use it???

Postby arjfca » 29 Aug 2011

Thank you Dave.
Problem did not re-appeared. If it does, I will do it

Martin


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