Missing bars on 5min chart

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NW27
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Missing bars on 5min chart

Postby NW27 » 28 Jul 2011

Hi,

Occasionally I get missing bars on the 5min chart. These seem to coincide with no price change on the last minute of the bar. The last 1min bar of this period had trades, there is volume for this bar. Regardless, the preceding 4min bars that make up the missing 5min bar, all have trades and price movement.

How do I get the bars to display correctly?



Neil.
Attachments
1min Bars.png
1min bar chart showing actual bars at 14:55...
1min Bars.png (68.15 KiB) Viewed 181 times
5min Bars.png
5min bar chart showing missing bar at 15:00
5min Bars.png (51.82 KiB) Viewed 178 times

NW27
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Re: Missing bars on 5min chart

Postby NW27 » 31 Jul 2011

No comment from the Multicharts team?

Neil.

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Re: Missing bars on 5min chart

Postby NW27 » 04 Aug 2011

Another 5min bar missing yesterday.
They are there on the tick, 1min but there is a gap in the 5min.

Neil.

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TJ
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Re: Missing bars on 5min chart

Postby TJ » 04 Aug 2011

NW27 wrote:Another 5min bar missing yesterday.
They are there on the tick, 1min but there is a gap in the 5min.

Neil.

Do you have 2 data series in the 5 min chart?

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Re: Missing bars on 5min chart

Postby NW27 » 04 Aug 2011

Hi TJ,

On this chart there is only 1 data series. (5min)

Neil.

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Re: Missing bars on 5min chart

Postby TJ » 04 Aug 2011

NW27 wrote:Hi,

Occasionally I get missing bars on the 5min chart. These seem to coincide with no price change on the last minute of the bar. The last 1min bar of this period had trades, there is volume for this bar. Regardless, the preceding 4min bars that make up the missing 5min bar, all have trades and price movement.

How do I get the bars to display correctly?

Neil.



please see question in attached
Attachments
missing.jpg
missing.jpg (205.61 KiB) Viewed 174 times

NW27
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Re: Missing bars on 5min chart

Postby NW27 » 04 Aug 2011

TJ,

Yes, this is the missing bar or should I say, this is the gap in the chart.

Why????

Neil.

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Re: Missing bars on 5min chart

Postby TJ » 04 Aug 2011

NW27 wrote:TJ,

Yes, this is the missing bar or should I say, this is the gap in the chart.

Why????

Neil.


I don't know why.

I can see the gap, but according to the time axis, there is no missing data.
The previous bar is 14:55, and the next bar is 15:00.

You should let technical support see it in live chat.


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