Chart spikes

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LRP
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Chart spikes

Postby LRP » 29 Jul 2011

Dear TS Support
Please see picture i have spikes on the EUREX Markets eg. Dax Future.
IB-Chart do not show these spikes. What happens?
(MC 7 @ IB)
Any solution?
THX, LRP
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User avatar
LRP
Posts: 107
Joined: 07 Apr 2008
Location: Switzerland
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Re: Chart spikes

Postby LRP » 29 Jul 2011

OK, I remember:
check "Generate a new tick if Total Volume changes" on the QuoteManager->DataSources->IB->Real-time Data

but I am not sure about the implications of this "non-Default" setting for other markets.
Maybe someone can explain it?
THX

escamillo
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Re: Chart spikes

Postby escamillo » 29 Jul 2011

it looks very much like an issue i had with Zen-Fire and Rithmic data charts concurrently generating false volume and bad ticks, all futures markets. technical support created some logs and found whatever the problem was and have not had the issue in months, so suggest you visit live tech support. still on beta4.


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