I have a single-core machine and sometimes TradingServer.exe goes crazy and takes all available CPU. I have MB Trading and about 12 charts open.
One thing I tried was "Disconnect MB Trading" on the trade bar, but it didn't help.
TradingServer.exe CPU
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Stan Bokov
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Re: TradingServer.exe CPU
We can't say anything with certainty until we see screenshots/video and logs of the platform. Please archive them next time problem reproduces and attach them here or send them to support@multicharts.com
Re: TradingServer.exe CPU
I opened multicharts, and the CPU was running around 10%, like normal. I right clicked on the trading bar and selected "Connect to MB Trading" and that caused TradingServer.exe and multicharts.exe to use a lot of CPU. I let it run for about 10 minutes, then took this screenshot. If I wait longer, 20-30 minutes, sometimes it calms down.
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Re: TradingServer.exe CPU
Here is the log files at the time of the screenshot.
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Dave Masalov
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waveslider
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Re: TradingServer.exe CPU
I am using 64 bit MC with 8GB ram on the machine.
Yesterday tradingserver.exe got up to over 7.5GB ram, today it's over 4GB. I am not running a large number of charts/data or indicators.
please advise, this does not seem to be normal behaviour. If I shut down/restart MC then all is normal again.
I do not want to have to re-start MC as that would mean resetting all strategies.
Yesterday tradingserver.exe got up to over 7.5GB ram, today it's over 4GB. I am not running a large number of charts/data or indicators.
please advise, this does not seem to be normal behaviour. If I shut down/restart MC then all is normal again.
I do not want to have to re-start MC as that would mean resetting all strategies.
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waveslider
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Re: TradingServer.exe CPU
HELP
it is doing it again today.. I'll try to get on live chat if possible, but this is really ugly - I am up to 7.9GB RAM. Don't want to turn MC off because automation is in motion.
it is doing it again today.. I'll try to get on live chat if possible, but this is really ugly - I am up to 7.9GB RAM. Don't want to turn MC off because automation is in motion.
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Henry MultiСharts
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Re: TradingServer.exe CPU
Hello Waveslider,I am using 64 bit MC with 8GB ram on the machine.
Yesterday tradingserver.exe got up to over 7.5GB ram, today it's over 4GB. I am not running a large number of charts/data or indicators.
please advise, this does not seem to be normal behaviour. If I shut down/restart MC then all is normal again.
I do not want to have to re-start MC as that would mean resetting all strategies.
Do you have a scanner window on one of your workspaces?
What exact version and build of MultiCharts are you running?
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waveslider
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Henry MultiСharts
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Re: TradingServer.exe CPU
In order to analyze this situation and help you to solve it please provide the following information for investigation:No Scanner window.
Using MC 8 build 5485
1) please create a sample script that will reproduce the issue
2) the workspace you are using
3) collect MultiCharts logs after the problem has been reproduced (without restarting MultiCharts).
In MultiCharts 8.0 Release Candidate go to Help->Feedback->Send logs. Please let me know that you have uploaded the logs.
Or collect them the regular way: https://www.multicharts.com/trading-sof ... harts_Logs
4) Please let me know what version of Windows are you running.
For Windows Vista/7 you can find this information here: Control Panel\System and Security\System or right click on the Computer icon and select properties.
For Windows XP you can find this information here: Control Panel\System\General or right click on the Computer icon and select properties. Please make a screenshot of this window.
Send the requested information to support@multicharts.com for analysis.
You can also come to our live chat to demonstrate the issue. The operator will be able to collect all information we need for analysis from your PC.
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waveslider
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Re: TradingServer.exe CPU
thank you - I will follow these steps next time the prob. occurs.
As of today I have similar trades going and the issue has not resurfaced.
Thanks for your attention to this.
As of today I have similar trades going and the issue has not resurfaced.
Thanks for your attention to this.