backfilling hangs

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Ulich05
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backfilling hangs

Postby Ulich05 » 11 Aug 2011

Trying to load AAPL 1 yr back on a 60min chart from TS feed and the backfilling just hangs there after loading about 2mo worth of data. session times are all set properly.

This isn't unique to AAPL though, it'll happen with other continuous contracts as well randomly.

Is there anything i can do on my end to try to troubleshoot this?

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Dave Masalov
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Re: backfilling hangs

Postby Dave Masalov » 11 Aug 2011

Ulich05,

Please open Download Scheduler window in TS. Do you see any pending requests there? Please make sure that all the requests are set to asap.

TS servers respond to the requests from TS itself much more faster than to the data requests from outside (i.e. MC). Moreover, TS requests all the data in one time and MC sends multiple requests for different time intervals due to compatibility reasons (as MC is compatible with more than 20 data feeds and each one has its own format). This results in data requests from MC "hanging" in TS Download Scheduler. To speed up the process you need to set these requests to "as soon as possible" manually.
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Ulich05

Ulich05
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Re: backfilling hangs

Postby Ulich05 » 11 Aug 2011

totally fixed the problem, thank you!


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