PL error adn order rejected

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fibdax
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PL error adn order rejected

Postby fibdax » 18 Aug 2011

As you can see from the GIF, the sys is long in 1174 and the PL is completely wrong. The future is in 1164.
In addition, the order is rejected by me with the following settings of the IB symbol mapping that I enclose.
thanks to those who can 'help
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fibdax
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Re: PL error adn order rejected

Postby fibdax » 19 Aug 2011

up

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Dave Masalov
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Re: PL error adn order rejected

Postby Dave Masalov » 25 Aug 2011

fibdax,

Both issues can be caused by the incorrect symbol mapping. Have you added the symbols from the data source or manually? Please add the symbols from the data source. In the Quote manager please go to Instrument tab->Add symbol->From data source-> Zenfire. Then please delete the records for these symbols in the symbol mapping window (in the MultiCharts --> File --> Broker profiles --> Symbol mapping) and create the mapping again. Please make sure that the mapping is correct and the exchanges are in the proper order. If this does not help and you still experience the issue please come to our live chat Monday-Friday between 6:30AM and 2PM EST so we can help you.


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