Missing Bars with Interactive Brokers feed

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TheTrend
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Missing Bars with Interactive Brokers feed

Postby TheTrend » 16 Sep 2011

Hi,

I've compared 2 similar stocks: 1 with IB feed and the other with Free Quotes.
I've realized that all my monday bars were missing with IB feed !
You can see both screenshots for comparison.
I first thought it was a session template issue or time issue, but whatever the template used, I'm missing a bar (which is present if I open a chart from IB by the way so the feed is correct)

Is this a known issue ?
Can someone help ?

Spent 1.5 hours on the live chat yesterday, no one was able to fix the issue....

Thanks.
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Henry MultiСharts
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Re: Missing Bars with Interactive Brokers feed

Postby Henry MultiСharts » 16 Sep 2011

Hello TheTrend.
Missing daily bars from IB datafeed is a known issue which comes from IB side.
IB has confirmed it and recommended users to stay on IB TWS version 918 (for both standalone and web-based versions) until they fix it.

TheTrend
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Re: Missing Bars with Interactive Brokers feed

Postby TheTrend » 16 Sep 2011

Thanks for your answer Henry !

It seems that using TWS 918 and applying a local session template (to get the bar closing the correct day) work better.

However, TWS prevents from running a strategy 24h/24 and it brings a lot of alert windows.

Has IB given a target time to fix the issue ?

I haven't found a way to use prior versions of IB gateway, is it possible ?

Thanks again.

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Henry MultiСharts
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Re: Missing Bars with Interactive Brokers feed

Postby Henry MultiСharts » 16 Sep 2011

IB gateway is a part of IB TWS package.
In order to get a previous version of IB Gateway you need to uninstall the TWS and install the previous version.
IB hasn't set any estimated fix time. I have tried to contact them today- they haven't responded yet.
Last edited by Henry MultiСharts on 16 Sep 2011, edited 1 time in total.
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Re: Missing Bars with Interactive Brokers feed

Postby sptrader » 16 Sep 2011

I use 24hr bars in IB..

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Henry MultiСharts
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Re: Missing Bars with Interactive Brokers feed

Postby Henry MultiСharts » 16 Sep 2011

Have just received the answer from iB.
"They (engineers) already fixed the issue. The targeted build should be 921.xxx.
At this moment, build 920.xx is already in beta version"

So I recommend to use IB TWS version 918 (for both standalone and web-based versions) until the fixed wersion of TWS is released and tested.
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