Historical Data With Interactive Brokers

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TheTrend
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Joined: 26 Jul 2011
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Historical Data With Interactive Brokers

Postby TheTrend » 16 Sep 2011

Hi,

I've had some big trouble to get historical quotes from IB recently.

You can see in the screenshot attached that the Historical Data farm is inactive with IB gateway, but I don't have any feed with IB TWS as well.

Sometimes I get the feed when I re-start my computer...

This is not a quote limitation problem as there is no overflow alert in the quote manager and I've tried to download 200 daily bars on 1 chart only, same issue...

Is this a well-know issue ?
Can someone help me ?

As you can see from my past posts, I'm having several technical issues with MC. MC is an expensive software and I wish I could have focused my energy on trading not technical issues lately. So at least helpful answers from the support would be appreciated.

Thanks a lot.
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Henry MultiСharts
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Re: Historical Data With Interactive Brokers

Postby Henry MultiСharts » 16 Sep 2011

Hello TheTrend.
Please come to our live chat Monday-Friday 6:30 am - 2 pm EST.
I would like to connect to your PC and investigate the issue.

TheTrend
Posts: 17
Joined: 26 Jul 2011
Has thanked: 3 times

Re: Historical Data With Interactive Brokers

Postby TheTrend » 16 Sep 2011

Had the issue again this morning, re-started the computer and it works...

I'll come to the chat room once I get the issue.

Thanks.


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