Price stuck [not updating]  [SOLVED]

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Price stuck [not updating]  [SOLVED]

Postby Probo » 25 Sep 2011

I run this issue today, when I open multicharts DT.
Price (EUR A0-FX) stuck at 1.3499, and I can't make it work with other instrument also.
The quote manager is working, they're receiving tick. But the price bars are just messed up.

Anyone run accross this problem before?
Thanks for help.


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Re: Price stuck [not updating]

Postby Henry MultiСharts » 26 Sep 2011

Hello Probo.
Please make sure that you have proper session settings for the symbols.
To check the symbol sessions please go to Quote manager-> Double click on the symbol->Sessions tab.
Then check that the "Default" session template is applied on the chart (make a right click on the chart->Format instrument->Settings tab->Sessions).
After setting the proper settings pelase reload the chart:
1) Using the hotkey Ctrl+R from your keyboard.
2) In MultiCharts click on the View tab->Reload->Reload all data.


Re: Price stuck [not updating]

Postby Probo » 27 Sep 2011

Hi, thanks for your reply.
Thing is, I just left it a couple hours, and then it starts updating again.
Sounds weird, but it is.



Re: Price stuck [not updating]

Postby fxrising » 13 Nov 2011

Make sure that you did not change the timezones in the exchange settings.

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