DOM symbol change issue with IB: waiting for data...  [SOLVED]

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davit

DOM symbol change issue with IB: waiting for data...

Postby davit » 27 Sep 2011

The DOM hangs when I try to change the symbol to another. It hangs at, "waiting for data..."
However, when I close the DOM thats hanging and open a new one then the symbol works.

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Henry MultiСharts
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Re: DOM symbol change issue with IB: waiting for data...

Postby Henry MultiСharts » 28 Sep 2011

Hello Davit.
Please download and install this IB updater.
http://dl.dropbox.com/u/27918922/MC_IB_FREE.zip

Here is how to install the updater:
Please close Multicharts and all its windows.
Check that all MC processes are ended in Task manager:
MultiCharts.exe
MessageCenter.exe
QuoteManager.exe
tsServer.exe
PLEditor.exe
StudyServer.exe
TradingServer.exe
atCenterServer.exe
TPserver.exe
Fixserver.exe
Unzip the archive. Then run the Updater and click on Update.

Please let me know if this solution helped you or not.


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Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
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Re: DOM symbol change issue with IB: waiting for data...

Postby Henry MultiСharts » 03 Oct 2011

Hello Joe.
Please make sure you are running MultiCharts Discretionary Trader and starting the attached updater.
In case you still cannot update-please come to our live chat Monday-Friday 6:30 am - 2 pm EST.
We will do our best to help you.


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