MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Questions about MultiCharts and user contributed studies.
vindiou
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MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby vindiou » 21 Oct 2011

When will it be released??

The last version is the old 5.5 release from 2009...

Thank you
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Re: MultiCharts 7.1 Printer-friendly Manual (.PDF format)

Postby Henry MultiСharts » 21 Oct 2011

Hello Sir.
We are currently working on an updated help file.
We are going to release it soon, but no exact date at the moment.
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Re: MultiCharts 7.1 Manual (.PDF format)

Postby vindiou » 18 Dec 2011

Ok now MultiCharts 7.4 is released and still no Printer-friendly PDF Manual.

How can MultiCharts be considered seriously as a professional software ??

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Re: MultiCharts 7.1 Printer-friendly Manual (.PDF format)

Postby Henry MultiСharts » 19 Dec 2011

We are going to release the updated help file in the new year.
You can contact our technical support or ask on the forum in case you have any questions about the new features.
We are always glad to help you.
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Re: MultiCharts 7.1 Printer-friendly Manual (.PDF format)

Postby geizer » 19 Dec 2011

Henry Multicharts wrote:We are going to release the updated help file in the new year.


Can you be more specific, please? The year of 2012 is twelve months long.
Thanks.

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Re: MultiCharts 7.1 Printer-friendly Manual (.PDF format)

Postby vindiou » 19 Dec 2011

Henry Multicharts wrote:We are going to release the updated help file in the new year.


A simple "updated help file" like a freeware or a cheap shareware ?? Is it a joke ??

MultiCharts deserves a SERIOUS PROFESSIONAL PRINTABLE MANUAL not an AMATEUR NOT printable HELP FILE

You want people to vote for MultiCharts for the "Best PROFESSIONAL Trading Platform", right?

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Re: MultiCharts 7.1 Printer-friendly Manual (.PDF format)

Postby Henry MultiСharts » 20 Dec 2011

vindiou wrote:
Henry Multicharts wrote:We are going to release the updated help file in the new year.


A simple "updated help file" like a freeware or a cheap shareware ?? Is it a joke ??

MultiCharts deserves a SERIOUS PROFESSIONAL PRINTABLE MANUAL not an AMATEUR NOT printable HELP FILE

You want people to vote for MultiCharts for the "Best PROFESSIONAL Trading Platform", right?

We have two versions of the manual:
1) a printer friendly pdf file (https://www.multicharts.com/downloads/tu ... charts.pdf)
2) a chm help file built-in software (in MultiCharts->Help tab->MultiCharts help or press F1).
Both versions will receive the update.
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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby vindiou » 21 Dec 2011

When ?

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby Henry MultiСharts » 22 Dec 2011

MultiCharts User Manual will be updated in the nearest future.
We understand that this aspect is very important for our customers.
Manual Trading, Custom Futures and other sections of the Manual are in the works at the moment.
Understanding the importance of tutorials and documentation we have updated PowerLanguage Keyword Reference and added new videos on how to connect different brokers and data feeds.
More videos as well as new documentation are coming early 2012.
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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby Stan Bokov » 22 Dec 2011

It's almost done, undergoing final proofing now.
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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby sarus » 29 Jan 2012

What is the status? Completion foreseen?

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby Henry MultiСharts » 30 Jan 2012

We are currently transferring MultiCharts User Manual into the Wiki format as well as adding new sections to the Manual itself. The transfer will be completed soon.

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby JackR » 31 Jan 2012

My current plan is to stop by the MultiCharts booth at the NY Trader's Expo and ask about the documentation. I'll ask some friends to stop by and ask as well. Simple questions like " It looks like a great product, but I was told your user manual and help file are from Version 5 and are way out of date. Is that really true? Are any of the new features documented in the Manual ?" Or "That DOM looks pretty neat. Would you show me how to access the Help file info on it?"

Just joking of course. And even if I wasn't, the Trader's Expo is three weeks in the future, so there is lots of time to get the documentation done by then.

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby Dave Masalov » 01 Feb 2012

JackR,

We are working on the new MultiCharts Wiki at the moment, it should be ready shortly. It will contain the updated version of User Manual and the users will be able to create the content as well.

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby JackR » 01 Feb 2012

Dave:

What about the Help? Is it scheduled for the same release time or a future date?

Jack

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby Dave Masalov » 03 Feb 2012

What about the Help? Is it scheduled for the same release time or a future date?


JackR,

PDF User Manual will be updated after we launch MultiCharts wiki. It will be the next stage of the documentation update. As for .chm Help file, it won't be supported anymore except for the context help in PowerLanguage Editor.

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby JackR » 13 Feb 2012

Dave:

So will the Wiki be released concurrent with the MC 8 public beta? Or will the available documentation remain at the 5.5 level?

It is difficult to recommend a very expensive software tool when you have to tell people that the documentation is obsolete in many instances, flat wrong in others, and missing altogether insofar as new features are concerned.

The on-line live help is great for solving problems, but not for learning about features. You have to know they exist. The videos are nice, but are often incomplete. The forum requires using the "right" search term, or it too is useless.

Jack

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby Henry MultiСharts » 15 Feb 2012

JackR,

MultiCharts Wiki will contain the updated version of User Manual.
PDF User Manual will be updated after we launch MultiCharts Wiki.
It will be the next stage of the documentation update.
As for .chm Help file, it won't be supported anymore except for the context help in PowerLanguage Editor.
We will also add video tutorials on the platform features such as DOM, chart trading, Order and Position Tracker, etc.
What aspects of connection video guides do you consider incomplete?
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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby JackR » 15 Feb 2012

Henry Multicharts wrote:JackR,
What aspects of connection video guides do you consider incomplete?

Henry:
I have been connected for quite some time and those videos were not available when I first started using MC so I've never looked at them before. I did a quick scan of them and they basically seem to cover Quote Manager.

But there is virtually nothing on the new capabilities that were added after Version 5/6. For example, there are no guides (or documentation) on how to setup features that are available within the DOM, like the strategies, etc.

Jack

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby Henry MultiСharts » 16 Feb 2012

Thank you for your suggestion.
We understand the necessity of video guides for our users.
Video tutorials on the platform features will be created after all connection video guides are published.
MultiCharts webinars are also a good source of educational information about the platform utilization.

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby vindiou » 16 Dec 2012

Henry MultiСharts wrote:JackR,
MultiCharts Wiki will contain the updated version of User Manual.
PDF User Manual will be updated after we launch MultiCharts Wiki.


Henry,

It's been almost one year since you told us (on the 15th Feb 2012 - see above) that the "PDF User Manual will be updated after we launch MultiCharts Wiki". The Wiki is available for quite some time now, is there anything printable I can read? (except printing page after page the Wiki!!!).

I guess many of your clients like me need to seriously understand MultiCharts since it is supposed to be a professional software. The cost of MultiCharts alone justify the need of such professional material.

Where are we now????

спасибо,

Christian

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby TJ » 16 Dec 2012

vindiou wrote:
Henry MultiСharts wrote:JackR,
MultiCharts Wiki will contain the updated version of User Manual.
PDF User Manual will be updated after we launch MultiCharts Wiki.


Henry,

It's been almost one year since you told us (on the 15th Feb 2012 - see above) that the "PDF User Manual will be updated after we launch MultiCharts Wiki". The Wiki is available for quite some time now, is there anything printable I can read? (except printing page after page the Wiki!!!).

I guess many of your clients like me need to seriously understand MultiCharts since it is supposed to be a professional software. The cost of MultiCharts alone justify the need of such professional material.

Where are we now????

спасибо,

Christian

if you go to your computer, look under:

C:\Program Files\TS Support\MultiCharts64

you will find the MultiCharts User Guide.

The filename is MultiCharts64.chm (or Compiled HTML Help File)


You can print out the whole user guide from there.

It is not the promised PDF, but I hope it helps.

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Re: MultiCharts 7.4 Printer-friendly Manual (.PDF format)

Postby Dave Masalov » 17 Dec 2012

Hello Christian,

Our manual is up to modern standards. A year ago we have transitioned to the online help format. Entire MultiCharts help has been moved to MultiCharts Wiki, so it can be quickly updated and accessible from anywhere. Printable manuals are much less flexible and, furthermore, are not environmentally friendly, so we do not provide one anymore. You can always print any Wiki article if you need a paper version.
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