bar countdown counter doesn't start

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simon007
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bar countdown counter doesn't start

Postby simon007 » 03 Dec 2011

Hi @,

I have a new system with multicharts, when open a chart realtime data does start but the countdown counter doesn't appear. It also looks like the realtime data is missing a bunch of ticks.

When I do the same thing on my old system everything works fine.

Does anybody have clue why this is happening and how to fix this?

I use IQfeed for a data source, both machines have mc7, 1 machine is running windows 7 64 bit and the other is running windows 2008 64 bit.

Cheers,

Simon

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Roman MultiCharts
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Re: bar countdown counter doesn't start

Postby Roman MultiCharts » 06 Dec 2011

Hello simon007,

Please check the session settings for the symbols in Quote Manager --> right click on the symbol --> Edit Symbol --> Sessions.

Try to set sessions to 24/7 on the chart: right click on the chart --> Format Instrument --> Settings --> Sessions --> 24/7.

Also, please check that your local time and time zone settings are correct (including daylight saving settings).

arjfca
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Re: bar countdown counter doesn't start

Postby arjfca » 06 Dec 2011

Hello Simon

Don't know if your problem is resolved but. Have you select "Last Price Marker" in the Instrument Style format ?

If this option is not selected, countdown won't be seen on the screen

Also, do you have the same background color. I had a similar problem when my up candle and my background color was white.

Martin


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