one 3 range chart, several standard indicator, one strategy.

Questions about MultiCharts and user contributed studies.
greenroomhoo
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one 3 range chart, several standard indicator, one strategy.

Postby greenroomhoo » 07 Jan 2012

60 days of data - ONLY CHART OPEN. Multicharts memory error fail. followed by this lovely error:

Capture.PNG
Capture.PNG (169.25 KiB) Viewed 219 times


try to "send" over and over then just give up and reboot.

stellar...

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TJ
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Re: one 3 range chart, several standard indicator, one strat

Postby TJ » 07 Jan 2012

greenroomhoo wrote:60 days of data - ONLY CHART OPEN. Multicharts memory error fail. followed by this lovely error:

Capture.PNG


try to "send" over and over then just give up and reboot.

stellar...

Please include the following info:
1. OS
2. MultiCharts version

greenroomhoo
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Re: one 3 range chart, several standard indicator, one strat

Postby greenroomhoo » 08 Jan 2012

7.4 Build 4906
Windows 7 i7 x920 chip
16g ram
64 bit system

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TJ
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Re: one 3 range chart, several standard indicator, one strat

Postby TJ » 08 Jan 2012

greenroomhoo wrote:60 days of data - ONLY CHART OPEN. Multicharts memory error fail. followed by this lovely error:

Capture.PNG


try to "send" over and over then just give up and reboot.

stellar...

I notice you have quite a few studies on the chart.

You can debug by loading the data first, then adding the studies one at a time, to see if the crash is caused by one (or a combination) of the studies.


note: studies do not usually cause crashes. But this debugging step is essential to eliminate the possibilities.

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Dave Masalov
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Re: one 3 range chart, several standard indicator, one strat

Postby Dave Masalov » 12 Jan 2012

greenroomhoo wrote:60 days of data - ONLY CHART OPEN. Multicharts memory error fail. followed by this lovely error:

Capture.PNG


try to "send" over and over then just give up and reboot.

stellar...


greenroomhoo,

When you click on Send button, the dump files are sent directly to our development team for investigation. All identified issues are fixed in the next version.

As far as I understand the issue has disappeared after you reinstalled MultiCharts: viewtopic.php?f=1&t=9747#p46800

Is my understanding correct? If not, please come to our Live Chat Mon-Fri from 6:30 AM to 4 PM EST so we can connect to your machine remotely for investigation: http://messenger.providesupport.com/mes ... pport.html


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