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Open Bug report MC-1965

3 Bugs in Order and Position Tracker Window

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Description

Hello,
first of all the Balance of Avatrade in account tab is not updated at all. Only after disconnection and reconnection to the broker it updates once. It should update after every opened trade is closed.
Second in Trades Summary, the Net Profit is wrong because there is no FIFO rule like at broker. I cannot see why within one second if no trades are made in that time the net profit triples in Trade summary, just with changing from actual date (thats current date minus one second here) to current date (by clicking that icon). This cannot be. Also if I click every second on generate Trades Summary with current date, the net profit changes in sometimes huge steps, but no trades are made meantime and the changes in open P&L cannot explain that. The FIFO rule should apply here like on broker.
And third the open P&L in Trades Summary, when current date is checked, is wrong compared to the correct open P&L in Open Positions tab.
Please have a look at these bugs and correct them.
Thank you.

Steps to reproduce this issue

Hello,
first of all the Balance of Avatrade in account tab is not updated at all. Only after disconnection and reconnection to the broker it updates once. It should update after every opened trade is closed.
Second in Trades Summary, the Net Profit is wrong because there is no FIFO rule like at broker. I cannot see why within one second if no trades are made in that time the net profit triples in Trade summary, just with changing from actual date (thats current date minus one second here) to current date (by clicking that icon). This cannot be. Also if I click every second on generate Trades Summary with current date, the net profit changes in sometimes huge steps, but no trades are made meantime and the changes in open P&L cannot explain that. The FIFO rule should apply here like on broker.
And third the open P&L in Trades Summary, when current date is checked, is wrong compared to the correct open P&L in Open Positions tab.
Please have a look at these bugs and correct them.
Thank you.

Comments (2)
#0
user-offline.png  Guest (Guest)
Nov 07, 2015 - 22:24

Hello, I can confirm that sometimes for many hours a chart from Avatrade with daily bars as timeframe does not update. On minute charts you can see actual quotes.

#0
user-offline.png  Alex MultiCharts (Alex MultiCharts)
Feb 11, 2016 - 23:53

Point 1: This is a known issue and we have contacted AvaTrade in regards to it, however, they did not reply anything for a long time already.
Point 2 and 3: It is not reproduced on our end, please provide the requested information to support@multicharts.com and we will investigate it.

History
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  • Type of bug
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  • Severity
    Normal
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