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Open Bug report MC-2090

DataFeed:TradeStation9.1 - having 5 or more symbols on a chart will not properly download data

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Description

No issue while having one or 2 symbols (60 min chart, last 10 years) on a chart (data-feed = Tradestation 9.1)
If you add more symbols (such as 4, 5 or more. For ex: @GC, $GDM, $HXC, $XAU, $QGLDI, etc) on a chart, some of the symbols will fail to download all the history data. They'll all start downloading a number of days, and then some of them will stop.
There is no data connection issue, as all symbols have all data history in Tradestation 9.1 GUI, so it must me something with Multicharts.
Deleting the instruments data in QuoteManager and opening one chart alone with each of the above instruments, will produce proper results (all data will get downloaded properly).

Steps to reproduce this issue

described above

Comments (1)
#0
user-offline.png  Alex MultiCharts (Alex MultiCharts)
Aug 30, 2016 - 13:34

MultiCharts is requesting data using TS cache. if you have issues with TS disconnections, or TS cache data gets corrupted, you will need to reload data in TS first to refresh the cache and then reload in MultiCharts or run Backtesting in Portfolio. If everything is fine with TS data, then you will not have any data issues in MC.
In case this issue ie reproduced on a regular basis, please come the Live Chat to demonstrate it.

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