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Open Bug report MC-2221

Problem with optimized

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Description

After the optimization process, completed successfully, no longer shows the results window even if I select from the menu!
The thing happened suddenly without any mistakes. Now it no longer appears with any strategy or parameter.
I tried downloading the latest multicharts version and restarting the pc, nothing.

Steps to reproduce this issue
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Comments (3)
#1
user-offline.png  Alex MultiCharts (Alex MultiCharts)
Apr 27, 2017 - 07:56
  1. Please try to disable the anti-virus.
  2. Repair MultiCharts: go to Control Panel -> Programs and Features -> MC -> double left click –> Next -> Repair.


In case it does not help, please come to the Live Chat Mon-Fri from 6.30 AM - 1 PM EST to demonstrate the issue.

#2
user-offline.png  pascar (pascar)
icon_reply.pngApr 27, 11:03, in reply to comment #1


Alex MultiCharts wrote:
#Please try to disable the anti-virus.
#Repair MultiCharts: go to Control Panel -> Programs and Features -> MC ->
double left click –> Next -> Repair.

In case it does not help, please come to the Live Chat Mon-Fri from 6.30 AM
- 1 PM EST to demonstrate the issue.



Done, but does not solve the problem

I disconnected everything and cleaned up, reinstalled multicharts and now works normal. The problem returns if I optimize a strategy that uses it as a name:"Strategy name

Now that i understand this is the problem, i need to clean up and reinstall multicharts or is there a solution?
#3
user-offline.png  Alex MultiCharts (Alex MultiCharts)
Apr 27, 2017 - 11:23
Please send attach the following information so that we could test it on our end:

  1. The study, that you use when the issue is reproduced.
  2. The workspace.
  3. Export of symbols with data.
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