MultiCharts Easter Sale has jumped in! Up to 50% off Explore offers
+1 888 340 6572 GET STARTED
MultiCharts Project Management
previous_open_issue.png
Go to the previous open issue
previous_issue.png
Go to the previous issue (open or closed)
star_faded.png
Please log in to bookmark issues
bug_report_small.png
Open Bug report MC-2221

Problem with optimized

action_vote_minus_faded.png
0
Votes
action_vote_plus_faded.png
next_issue.png
Go to the next issue (open or closed)
next_open_issue.png
Go to the next open issue
Description

After the optimization process, completed successfully, no longer shows the results window even if I select from the menu!
The thing happened suddenly without any mistakes. Now it no longer appears with any strategy or parameter.
I tried downloading the latest multicharts version and restarting the pc, nothing.

Steps to reproduce this issue
Nothing entered.
Comments (3)
#1
user-offline.png  MultiCharts Support (MultiCharts)
Apr 27, 2017 - 12:56
  1. Please try to disable the anti-virus.
  2. Repair MultiCharts: go to Control Panel -> Programs and Features -> MC -> double left click –> Next -> Repair.


  3. In case it does not help, please come to the Live Chat Mon-Fri from 6.30 AM - 1 PM EST to demonstrate the issue.

#2
user-offline.png  pascar (pascar)
icon_reply.pngApr 27, 16:03, in reply to comment #1


Alex MultiCharts wrote:
#Please try to disable the anti-virus.
#Repair MultiCharts: go to Control Panel -> Programs and Features -> MC ->
double left click –> Next -> Repair.

In case it does not help, please come to the Live Chat Mon-Fri from 6.30 AM
- 1 PM EST to demonstrate the issue.



Done, but does not solve the problem

I disconnected everything and cleaned up, reinstalled multicharts and now works normal. The problem returns if I optimize a strategy that uses it as a name:"Strategy name

Now that i understand this is the problem, i need to clean up and reinstall multicharts or is there a solution?
#3
user-offline.png  MultiCharts Support (MultiCharts)
Apr 27, 2017 - 16:23
Please send attach the following information so that we could test it on our end:

  1. The study, that you use when the issue is reproduced.
  2. The workspace.
  3. Export of symbols with data.
History
Issue basics
User pain
  • Type of bug
    Not triaged
  • Likelihood
    Not triaged
  • Effect
    Not triaged
Affected by this issue (0)
There are no items
People involved
Times and dates
  • Posted at
  • Last updated
Issue details
  • Reproducability
    Not determined
Attachments (0)
There is nothing attached to this issue
Commits (0)
There are no code checkins for this issue
Duplicate issues (0)
This issue does not have any duplicates