Kagi Charts are not being updated properly - [OPEN] MC-2322

#1

MultiCharts Support
Last seen online at Apr 15, 2024 - 17:28
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Sep 22, 2017 - 19:42

Hello, FXXX!

Please, specify the current version and the Build number of your MultiCharts (Help -> About MultiCharts) and provide the following info about the issue: 1) how exactly the issue looks like: do the charts stop updating or they don’t start updating after a new session’s beginning? 2) how often is the issue reproduced?

#2

FXXX (fxxx)

fxxx
Last seen online at Oct 12, 2017 - 09:35
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Sep 26, 14:13, in reply to comment #1

MultiCharts64 Version 11.0 Release (Build 14943) , but I am pretty sure you could reproduce it on any v 11 build.

1/ When you load a chart with "break on session" ticked, it loads correctly however it does not update properly. You can see the incoming ticks, but the bars aren't built correctly t looks like that :

https://imgur.com/a/KgR36

The issue appears immediately after the chart is loaded, nothing to do with the real session start/end;

2/Every time

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#5

MultiCharts Support (MultiCharts)

MultiCharts Support
Last seen online at Apr 15, 2024 - 17:28
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Oct 04, 2017 - 18:33

FXXX, which chart resolution do you use? Please try waiting for two bars of the base chart resolution to be closed after session break and let me know if the chart starts updating or not. For example select 1 minute resolution and wait for 2+ minutes after session start.

#6

FXXX (fxxx)

fxxx
Last seen online at Oct 12, 2017 - 09:35
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Oct 12, 09:35, in reply to comment #5

Try let's say Resolution 5 min, Reversal 1 point. The issue has nothing to do with the session break itself, try it anytime in the middles of the session and it will appear. I use FX, so my sessions are 24/5 or 24/7 or just Default with LMAX as a data source if that matters.

Alex MultiCharts wrote:

FXXX, which chart resolution do you use?
Please try waiting for two bars of the base chart resolution to be closed
after session break and let me know if the chart starts updating or not.
For example select 1 minute resolution and wait for 2+ minutes after
session start.

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