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Open Bug report MC-2449

DataSource=TS9.5 - EURUSD -> 1.1.2010-now, minute chart: last day gets requested but never sent to data-server
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Description

DataSource=TS9.5 - EURUSD -> 1.1.2010-now, minute chart: last day gets requested but never sent to data-server, as seen from the attached log.

Steps to reproduce this issue

DataSource=TS9.5 - EURUSD -> 1.1.2010-now, minute chart: last day gets requested but never sent to data-server

Comments (3)
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#1
user-offline.png andb (andb)
May 29, 2018 - 07:31
A file was uploaded. Capture.JPGicon_open_new.png
#2
user-offline.png andb (andb)
May 29, 2018 - 07:32

When I changed the time to start one day in advance (2nd of Jan 2010), the chart loaded successfully.

#3
user-offline.png MultiCharts Support (MultiCharts)
Jun 01, 2018 - 14:05
andb, did I get it right that the chart was not plotted when you initially requested the data from 1.1.2010-now? So the data requests stopped being added to the Event Log of QuoteManager but the chart ws astill in Backfilling state? Have you tried reloading the same data range on a chart for the same instrument in TS (Ctrl+R)? Did you check that TS download scheduler (TS->View tab->Launch Download Scheduler) has not queued up MC data requests? If it has then make a right click on the request->Schedule ASAP.
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  •   icon_status.pngStatus changed: Under Review => Need Details
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