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Open Bug report MC-2476

WFO OOS periods calculated inconsistently

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Description

I set OOS period to 7 days and adjusted the start of the price history to make sure that OOS periods end on Friday, EOD.
However, upon reviewing the results, I found that the OOS periods are shifting by 1 day and end on Fridays every 6th oos period (pls see screenshot attached).
This seems to be a bug.
If not - what's the correct way to achieve OOS period ending on Fridays?

Steps to reproduce this issue

Set OOS period to 7, adjust start to make oos periods end on Friday.

Comments (2)
#1
user-offline.png  Zheka (Zheka)
Jul 02, 2018 - 13:53
A file was uploaded. MC_WF_7daysOOS.PNGicon_open_new.png
#2
user-offline.png  Svetlana MultiCharts (svetlana multicharts)
Jul 25, 2018 - 06:25

Hello, Zheka

Please switch MultiCharts to offline mode in File -> Preferences -> Data Server Mode -> Offline and reproduce the issue in a simple environment, namely a workspace with one chart opened. Please set the Time Zone = Exchange in Format Instrument -> Settings for this chart.
Then make a WFO report, specify the OOS you have issue with and send it to us by e-mail support@multicharts.com.
Also, please send us a report though Help -> Feedback. In the Feedback window please select the following:
- Attach a Screenshot;
- Attach Log files…;
- Snapshot of the current MultiCharts setup;
- Open workspaces…;
- Data for active instruments…
Check “Upload collected data to Help Desk” and click Send.

As soon as we receive the requested files, the engineers will study the case and we will get in touch with you when we have any feedback from them.

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    user-offline.png  Zheka (Zheka)
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