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Open Bug report MC-2477

Missing Hollow candlestick bar on chart

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Description

See steps to recreate below.

Steps to reproduce this issue

Steps to recreate:

  1. Create a chart

    1. RTY -- 3 point
    2. 4 days back from 7/72018
    3. Chart Type = Candlestick
  2. Create a horizontal line at 1687.1

  3. Scroll left to approximately 7/06/2018 at 09:15 Eastern and note that the wick of the 09:24:58.152 bar touches the horizontal line at 1687.1

  4. Change Chart Type = Hollow Candlestick

  5. Note the 09:24:58.152 bar does not display

Sorry: it is unclear how to include pictures in this UI

Comments (2)
#1
user-offline.png  Anna MultiCharts (anna multicharts)
Jul 24, 2018 - 06:18

Hello, pburich!

Please send the export of your data in QMD and your workspace to support@multicharts.com for investigation.
https://www.multicharts.com/trading-software/index.php/Exporting_Data

#2
user-offline.png  Anna MultiCharts (anna multicharts)
Aug 02, 2018 - 04:28

According to the files provided the background and hollow candlestick bars color settings were similar, therefore some bars seemed missing. Not a bug.

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