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Open Bug report MC-890

IMPOSSIBLE to move from the chart the Profit Target and/or the Stop Loss

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Place an order on FXCM and attach an exit strategy including Profit Target and/or Stop Loss
When the order is filled, it's then impossible to move Profit Target and/or Stop Loss

Steps to reproduce this issue

Use your FXCM account
Place an order with Profit Target and Stop Loss
Wait until order is filled.
Try to move the Profit target or the Stop Loss ;-)

Comments (8)
user-offline.png  MultiCharts Support (MultiCharts)
Mar 30, 2012 - 18:13

Please, come to our live chat to demonstrate the issue. My theory is that it is incorrect symbol mapping.

user-offline.png  Stratman (Stratman)
Mar 30, 2012 - 19:06

Try one more time using an Exit Master Strategy with 2 or 3 steps... ;-)

user-offline.png  Stratman (Stratman)
Mar 30, 2012 - 19:13

Andrew, the symbol mapping is correct since the trade is actually open at the broker and on the Order and Position Tracker... 
But I must specify that the bug is with the use of Master Strategy : in this case, it is not possible to move the exits...

user-offline.png  MultiCharts Support (MultiCharts)
Apr 03, 2012 - 04:02

Stratman, i would not have asked you to come to live chat for no reason, Sir. The fact that a position could be opened doesn't actually prove that symbol mapping is indeed correct. What you have described may be caused by it too.
Besides, in the description of the issue i can see that you are talking about profit target and stop loss. Did you mean Master Strategy only or Brackets Strategy?

user-offline.png  Stratman (Stratman)
Apr 03, 2012 - 04:51

Andrew, this issue concerns Master Strategy and not Brackets Strategy.
The current symbol mapping allows me to open and close trades that are properly executed.
The problem has already been seen and confirmed by your team during a live chat session on my machine and reproduced on your own machine with your fxcm account.
I just reported this issue so that your teams keep in mind that this problem still exists and prohibits the use of Master Strategy.

user-offline.png  MultiCharts Support (MultiCharts)
Apr 06, 2012 - 03:52

Christian, i am kindly asking you to come to our live chat once again to demonstrate the issue on **latest MultiCharts 8.0 Beta 2 **(64-bit version will let you not to upgrade 32-bit version, if you have MC 7.4, but to have a seprate installation)

user-offline.png  Stratman (Stratman)
Apr 06, 2012 - 05:10

Andrew, I will come to our live chat.
The last time, to ascertain this problem, you had to use your own fxcm demo account.
It is still on my MC64-v8 beta 2 
I do not remember if this problem had been shown on the beta 1 or beta 2, but it is certain that it was in all cases on MC64 v8.

user-offline.png  Stratman (Stratman)
Apr 09, 2012 - 23:32

Andrew, I went on your live chat and the problem was once again observed by Katrin and engineers...

Issue basics
  • Type of issue
    Bug report
  • Category
    Not determined
  • Targeted for
    MultiCharts 8.0 (RELEASED)
  • Status
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