+1 888 340 6572
MultiCharts Project Management
previous_open_issue.png
Go to the previous open issue
previous_issue.png
Go to the previous issue (open or closed)
star_faded.png
Please log in to bookmark issues
bug_report_small.png
Open Bug report MC-890

IMPOSSIBLE to move from the chart the Profit Target and/or the Stop Loss

action_vote_minus_faded.png
1
Votes
action_vote_plus_faded.png
next_issue.png
Go to the next issue (open or closed)
next_open_issue.png
Go to the next open issue
Description

Place an order on FXCM and attach an exit strategy including Profit Target and/or Stop Loss
When the order is filled, it's then impossible to move Profit Target and/or Stop Loss

Steps to reproduce this issue

Use your FXCM account
Place an order with Profit Target and Stop Loss
Wait until order is filled.
Try to move the Profit target or the Stop Loss ;-)

Comments (8)
#0
user-offline.png  Alex MultiCharts (Alex MultiCharts)
Mar 30, 2012 - 20:13

Please, come to our live chat to demonstrate the issue. My theory is that it is incorrect symbol mapping.

#0
user-offline.png  Stratman (Stratman)
Mar 30, 2012 - 21:06

Try one more time using an Exit Master Strategy with 2 or 3 steps... ;-)

#0
user-offline.png  Stratman (Stratman)
Mar 30, 2012 - 21:13

Andrew, the symbol mapping is correct since the trade is actually open at the broker and on the Order and Position Tracker... 
But I must specify that the bug is with the use of Master Strategy : in this case, it is not possible to move the exits...

#0
user-offline.png  Alex MultiCharts (Alex MultiCharts)
Apr 03, 2012 - 06:02

Stratman, i would not have asked you to come to live chat for no reason, Sir. The fact that a position could be opened doesn't actually prove that symbol mapping is indeed correct. What you have described may be caused by it too.
Besides, in the description of the issue i can see that you are talking about profit target and stop loss. Did you mean Master Strategy only or Brackets Strategy?

#0
user-offline.png  Stratman (Stratman)
Apr 03, 2012 - 06:51

Andrew, this issue concerns Master Strategy and not Brackets Strategy.
The current symbol mapping allows me to open and close trades that are properly executed.
The problem has already been seen and confirmed by your team during a live chat session on my machine and reproduced on your own machine with your fxcm account.
I just reported this issue so that your teams keep in mind that this problem still exists and prohibits the use of Master Strategy.

#0
user-offline.png  Alex MultiCharts (Alex MultiCharts)
Apr 06, 2012 - 05:52

Christian, i am kindly asking you to come to our live chat once again to demonstrate the issue on **latest MultiCharts 8.0 Beta 2 **(64-bit version will let you not to upgrade 32-bit version, if you have MC 7.4, but to have a seprate installation)

#0
user-offline.png  Stratman (Stratman)
Apr 06, 2012 - 07:10

Andrew, I will come to our live chat.
The last time, to ascertain this problem, you had to use your own fxcm demo account.
It is still on my MC64-v8 beta 2 
I do not remember if this problem had been shown on the beta 1 or beta 2, but it is certain that it was in all cases on MC64 v8.

#0
user-offline.png  Stratman (Stratman)
Apr 10, 2012 - 01:32

Andrew, I went on your live chat and the problem was once again observed by Katrin and engineers...

History
Issue basics
  • Type of issue
    Bug report
  • Category
    Not determined
  • Targeted for
    MultiCharts 8.0 (RELEASED)
  • Status
    Released
  • Priority
    Not determined
User pain
  • Type of bug
    Not triaged
  • Likelihood
    Not triaged
  • Effect
    Not triaged
Affected by this issue (3)
People involved
Times and dates
  • Posted at
  • Last updated
Issue details
  • Reproducability
    Not determined
  • Severity
    Critical
Attachments (0)
There is nothing attached to this issue
Commits (0)
There are no code checkins for this issue
Duplicate issues (0)
This issue does not have any duplicates