Auto data restore

It's possible that during a MultiCharts operation that the Internet connection and/or connection to a real-time data provider from your PC is lost. In such situations the missing data can be backfilled by MultiCharts:

• On tick based charts, the gaps are backfilled at once after the connection is restored.
• On minute based charts, the gaps are not backfilled at once. The gaps are backfilled during a next historical data request (copy/paste chart, close/open workspace).

“Backfilled at once” means that after a physical connection recovery:

• A reconnection event is determined (a corresponding message appears in QuoteManager Event Log);
• Missing data is requested from the data vendor;
• Missing bars appear on the chart;
• Realtime bars appear after backfilled bars;
• The studies are not recalculated, they are calculated the regular way on the backfilled bars;
• Orders are generated and if auto trading is enabled they are sent to the broker.

Backfilling Availability. Data vendors list (realtime only/historical only data vendors are not listed):

• AvaTrade - Available
• BarChart - Available
• CQG - Available
• MCFX - Available
• eSignal - Available
• IQFeed - Available
• Interactive Brokers – Available
• IWBank – Not Available *
• LMAX – Available
• MB Trading - Available
• OEC - Available
• Quik - Available
• Rithmic - Available
• TradeStation - Not Available *
• WeBank - Not Available *
• ZenFire - Available

*Not Available means that the data vendor provides historical data but does not provide the ability to determine a yconnection loss/reconnection event through its API. Such data vendors are being contacted for clarifications.