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==Troubleshooting==
=== Broker profile is not connecting ===
If broker profile connection is not established after you click '''Connect''':
* Make sure you pressed the '''Lookup''' button in the Leverage tab (for Binance Futures)
* Check the [[Order and Position Tracker]] -> Logs tab.<br>If you see the "'''Timestamp for this request is outside of the recvWindow'''" messages, synchronize the time of your PC: right-click your PC time -> Adjust date/time -> in the Date&time tab click Sync now.
=== Orders are rejected ===
If your orders get rejected, check the [[Order and Position Tracker]] -> Logs tab to see the rejection reason.
* '''Minimum trade volume = X. Price: Y * Quantity: Z ='''<br> Adjust your trade size to fit the Binance limit taking into account the Contract Ratio.<br>In MultiCharts it is only possible to trade integer values. For trading crypto symbols Contracts Ratio was added into Binance broker settings. You can access it in Binance Settings -> Contracts Ratio tab.<br>For example, Contracts Ratio for BNBUSDT is 0,01. So, when you buy 1 BNBUSDT contract in MC, you buy 0,01 (1*0,01) contract at Binance, which doesn’t correspond to their minimal allowed trade size – 5.
[[Category:Broker Profiles]]
