Difference between revisions of "Data feed could not be loaded error message"
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| − | There can be multiple reasons for "Data feed could not be loaded" message. | + | There can be multiple reasons for the "Data feed could not be loaded" message. |
| − | #One of the data feeds that is used on your workspaces is disabled in QuoteManager->Tools->Data sources. Make sure that data feeds you are using are Active. | + | #One of the data feeds that is used on your workspaces is disabled in QuoteManager->Tools->Data sources. Make sure that the data feeds you are using are Active. |
| − | #On one of the charts on your workspace the data feed that is disabled in the QuoteManager is used. Close this chart or activate the data feed for it. | + | #On one of the charts on your workspace, the data feed that is disabled in the QuoteManager is used. Close this chart or activate the data feed for it. |
| − | #During MultiCharts installation not all of the data feed DLLs have been installed due to antivirus/firewall activity. Please close MultiCharts and all of its products. Make sure [http://www.multicharts.com/trading-software/index.php/MultiCharts_Processes all processes] are finished. Then go to MultiCharts folder (make a right click on the MultiCharts shortcut –> Properties –> "Shortcut" tab –> select "open file location") and run DataUpdater.exe | + | #During MultiCharts installation, not all of the data feed DLLs have been installed due to antivirus/firewall activity. Please close MultiCharts and all of its products. Make sure [http://www.multicharts.com/trading-software/index.php/MultiCharts_Processes all processes] are finished. Then go to the MultiCharts folder (make a right click on the MultiCharts shortcut –> Properties –> "Shortcut" tab –> select "open file location") and run DataUpdater.exe |
[[Category:FAQ]] | [[Category:FAQ]] | ||
Revision as of 16:48, 19 May 2014
There can be multiple reasons for the "Data feed could not be loaded" message.
- One of the data feeds that is used on your workspaces is disabled in QuoteManager->Tools->Data sources. Make sure that the data feeds you are using are Active.
- On one of the charts on your workspace, the data feed that is disabled in the QuoteManager is used. Close this chart or activate the data feed for it.
- During MultiCharts installation, not all of the data feed DLLs have been installed due to antivirus/firewall activity. Please close MultiCharts and all of its products. Make sure all processes are finished. Then go to the MultiCharts folder (make a right click on the MultiCharts shortcut –> Properties –> "Shortcut" tab –> select "open file location") and run DataUpdater.exe
