GAIN Capital Broker Profile

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Important Information:Existing OEC customers need to enable third party software at Open E Cry web page. Introducing brokers (such as Global Futures) clients should use this link: Open E Cry Portal web page. If MultiCharts is not enabled on Open E Cry web page, the connection will not be established.


Click here to see the video tutorial on how to connect Open E Cry Broker Profile.

If MultiCharts sends a stop order with the price equal to current market price or better (guaranteed to be executed) it will be rejected by the broker. Therefore, MultiCharts converts such stop orders into market orders.

Note: If you manually drag Stop orders to the price equal to current market price or better (guaranteed to be executed), they won’t be converted into market orders.
But if the sent order is modified, i.e. moved to the price equal to current market price or better (guaranteed to be executed), it will be rejected and modification will not be executed.

Stop-Limit orders: if at the moment an order is sent its stop level is met, then it will be converted into market order.

Stop-Limit orders for FOREX are not supported by Open E Cry.

Stop-Limit orders with stop and limit levels not overlapping each other are rejected by the broker.

Trade size for FOREX: 1 contract = 1 lot (size of a lot depends on the type of account).

Price and volume adjustment for orders is not supported on FOREX instruments.

Open position Profit/Loss is calculated by Open E Cry broker and displayed in MultiCharts.

Unrealized Profit/Loss for the account is calculated by Open E Cry broker and displayed in MultiCharts.

Open E Cry supports Native One-Cancels-Others group, however, it is limited to only 2 orders with the same number of contracts. Therefore, MultiCharts emulates OCO group on its end. Simulated OCO-group means that all OCO orders are sent to the broker, price is monitored by MultiCharts and once one of the orders is filled, other orders from this OCO group are cancelled by MultiCharts. When one of the OCO orders is filled MultiCharts sends a command to cancel the second OCO order to broker. Note that the second order may also be filled if price reaches its level before the cancellation is processed by the broker (see OCO-Orders Risk).

Setting up Open E Cry Broker Profile

In the Properties Open E Cry window (see Managing Broker Profiles) enter the information provided by Open E Cry:

  1. Authority section.
    Enter Login and Password.
  2. Connectivity section.
    Check the Server Name and Port number.
  3. Connection Settings section.
    Configure timer to reconnect if the connection to Open E Cry is lost.