Difference between revisions of "How to Install an Updater"
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(Created page with "In some particular sitations MultiCharts support team can send a link to download un updater file. Such archive file may contain a hot fix for an existing issue, extended logg...") |
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− | In some particular | + | In some particular situations, the MultiCharts support team can send a link to download an updater file. Such an archive file may contain a hot fix for an existing issue, extended logging modules, etc. Here are the instructions on how to unpack and install the file: |
# Please close MultiCharts and all its applications (QuoteManager, PowerLanguage Editor, Portfolio Backtester and 3D Optimization Charts). | # Please close MultiCharts and all its applications (QuoteManager, PowerLanguage Editor, Portfolio Backtester and 3D Optimization Charts). | ||
− | # Run Windows Task Manager (rigth-click on windows clock -> run Task Manager) and make sure that all [[MultiCharts Processes]] are | + | # Run Windows Task Manager (rigth-click on the windows clock -> run Task Manager) and make sure that all [[MultiCharts Processes]] are finished. If a MultiCharts process is still there after 20 seconds, end it manually. |
# Unzip the archive. Then run the Updater.exe and click on the “Update” button. | # Unzip the archive. Then run the Updater.exe and click on the “Update” button. | ||
− | # Scroll up | + | # Scroll up in the updater log to make sure there are no errors. If there is an error, contact the MultiCharts support team. |
− | # Close the updater. An issue should be fixed or additional functional should be enabled | + | # Close the updater. An issue should be fixed or additional functional should be enabled; MultiCharts can be launched. |
[[Category:FAQ]] | [[Category:FAQ]] |
Revision as of 12:34, 20 May 2014
In some particular situations, the MultiCharts support team can send a link to download an updater file. Such an archive file may contain a hot fix for an existing issue, extended logging modules, etc. Here are the instructions on how to unpack and install the file:
- Please close MultiCharts and all its applications (QuoteManager, PowerLanguage Editor, Portfolio Backtester and 3D Optimization Charts).
- Run Windows Task Manager (rigth-click on the windows clock -> run Task Manager) and make sure that all MultiCharts Processes are finished. If a MultiCharts process is still there after 20 seconds, end it manually.
- Unzip the archive. Then run the Updater.exe and click on the “Update” button.
- Scroll up in the updater log to make sure there are no errors. If there is an error, contact the MultiCharts support team.
- Close the updater. An issue should be fixed or additional functional should be enabled; MultiCharts can be launched.