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=== 0x800c000e - Error downloading … A security problem occurred. ===
MultiCharts requires .NET Framework 3.5, 4.0 and 4.6.1 for correct operation. If they cannot be installed automatically, you’ll get the above message.<br> In that case, you’ll need to install/enable them manually:
'''Windows Start > Settings > Apps > Programs and Features > Turn windows features on or off > check .NET Framework 3.5 and 4.6.1 (or newer)''' <br>
If you're running MultiCharts on a server: '''Server Manager -> Manage -> Add Roles and Features -> in Installation Type tab select "Role-based or feature-based installation" -> Features -> check .NET Framework 3.5 and 4.6.1 (or newer)'''
== Troubleshooting ==
=== The downloaded installer is “Unconfirmed” ===
# Click '''Downloads''', the Downloads window will open up
# Find the MultiCharts file. There should be “'''Keep'''”. Click it to allow the download.
=== The installer doesn't start ===
If you double-click the downloaded installer, but nothing happens, right-click it → Properties → General tab.<br>
Check the '''Unblock''' box to avoid your system blocking the installer.
=== 0x800c000e - Error downloading … A security problem occurred. ===
MultiCharts requires .NET Framework 3.5, 4.0 and 4.6.1 for correct operation. If they cannot be installed automatically, you’ll get the above message.<br> In that case, you’ll need to install/enable them manually:
'''Windows Start > Settings > Apps > Programs and Features > Turn windows features on or off > check .NET Framework 3.5 and 4.6.1 (or newer)''' <br>
If you're running MultiCharts on a server: '''Server Manager -> Manage -> Add Roles and Features -> in Installation Type tab select "Role-based or feature-based installation" -> Features -> check .NET Framework 3.5 and 4.6.1 (or newer)'''
[[Category:FAQ]]
