456
edits
Changes
Jump to navigation
Jump to search
no edit summary
There are several components that may affect data shown on a chart, DOM, or market scanner windows in MultiCharts.
==Green Light Indication in MultiCharts==
* At the bottom right corner of MultiCharts there is an indicator to show the current connection status to MultiCharts authorization server. If it is green, the connection is established and your registration name (usually the customer's first and last name, all lower case) and registration code (16 digits that should not be mixed with the MultiCharts User ID) is verified. As a result, it is possible to receive data from a connected data source. Red or yellow means you can’t receive data. Possible reasons:
** Incorrect registration name/code.
** Internet connection problem.
* It is not possible to receive any data from your data source in offline mode.
* It is possible to connect a broker profile and place orders in offline mode.
* Offline/Online mode affects not only MultiCharts; it affects [[MultiCharts Processes|tsserver.exe]] process that are is responsible for data in the software, so the selected mode will be set for MultiCharts, QuoteManager and Portfolio Trader.
It is possible to change tsserver.exe mode only when the following conditions are met:
* QuoteManager and Portfolio Trader are not running, only MultiCharts is launched;
