Changes

Jump to navigation Jump to search

Problems with Data in MultiCharts

11 bytes added, 13:48, 8 October 2013
=General Information=
There are multiple aspects that can possibly affect data shown on chart, DOM, market scanner windows in MultiCharts.
==Green Light Indication in MultiCharts==
* At the bottom right corner of MultiCharts there is an indicator to show current connection status to MultiCharts authorization server. If it is green, the connection is established and your registration name (usually customer first and last name, all lower case) and registration code (16 digits that should not be mixed with MultiCharts User ID) is verified, as the result it is possible to receive data from connected data source. Red or yellow means you can’t receive data. Possible reasons:
** Incorrect registration name/code.

Navigation menu