897
edits
Changes
Jump to navigation
Jump to search
Since MultiCharts can work with multiple data feeds and brokers, and most of these have a unique instrument symbology This rejection message occurs due to incorrect symbol and a set of required parameters for a correct order placement, there is a way the software can automatically set up a correct /or symbol mapping between the same settings.<br>[[Operating_Symbol_List#Adding_Symbol_from_Data_Vendor_Supplied_List|Re-add symbols from different sources with different names data source]] and exchanges/or follow the [[How to Set Up Symbol Mapping]] guide.
However, symbol mapping should be set up manually if the data source of the chart symbol and brokerage of the broker symbol are different.
<div style="background-color: #E5F6FF;">'''Example''': @ES from IQFeed -> ESU2 from IB </div>
If you do not find the received rejection reason in this guide, most likely, you’ll need to contact your broker for more info about your order.
== No Security Definition Has Been Found For This Request security definition has been found for this request ==This rejection message occurs when a user has incorrect [[Symbol Mapping]] settings.
<div style="background-color: #E3FBE5;">'''Note''': Symbol mapping between the IB symbol on the chart and the IB symbol at the broker is set up automatically and correctly only if you have added the symbol via symbol lookup (see [[Data Sources Overview|Adding Symbol from Data Vendor Supplied List]]).</div>
== The Price Does Not Conform To The Minimum Price Variation For This Contract price does not conform to the minimum price variation for this contract ==This rejection message occurs when there is an due to incorrect combination of Price Scale and Min. Movement in the [[Setting Properties#Editing an existing symbol properties|symbol's settings]].<br>If the settings are not correctIn this case, an order orders can be sent with a price that is not accepted on by the broker's end, since for this particular symbol there is no such price.
<div style="background-color: #E5F6FF;">'''Example''': You cannot place an order to buy at 1,650.01 for ES symbol, since the nearest available prices for this symbol are 1,650.00 and 1,650.25.</div>
But if the provided parameters lead to order rejection, they can be adjusted manually in QuoteManager: double-click the symbol -> Settings tab.
<div style="background-color: #E3FBE5E5F6FF;">'''Example 1''': If the symbol's price changes from XXX.00 to XXX.05, it means that the Price Scale should be 1/100 and the Min. Movement should be 5.<br>'''Example 2''': If symbol's prices changes from X.123450 to X.123460, it means the Price Scale should be 1/1000000 and the Min. Movement should be 10; or the Price Scale should be 1/100000 and the Min. Movement should be 1.</div>
After adjusting the settings, open a new chart for the symbol.<br>
=== Data source ≠ broker ===
If you use [[How_to_Set_Up_Symbol_Mapping|symbol mapping]], you'll need to make sure that chart symbol parameters match the broker symbol parameters:
# [[Operating_Symbol_List#Adding_Symbol_from_Data_Vendor_Supplied_List|Re-add both chart and broker symbols from data source]]. If manual adjustments are required, please use examples above.
# In QuoteManager double-click the broker symbol -> '''Settings''' tab<br>Write down / remember/ take a screenshot of the Instrument Settings: '''Price Scale''', '''Min. Movement''', '''Big Point Value'''. Click '''OK''';# Double click the chart/data source symbol -> '''Settings''' tab<br>Set the '''Price Scale''', '''Min. Movement''', '''Big Point Value''' same way they are set for your broker instrument. Click '''OK''';
# Disconnect the broker profile
# Delete symbol mapping lines for the problematic symbol and [[How_to_Set_Up_Symbol_Mapping|re-configure symbol mapping]]
