Reloading Charts

Occasionally a bad tick, an error, or a gap in the price data causes a chart to plot improperly.

Reloading will redraw the chart based on a fresh set of data from the data source. In the process of reloading, a new set of data is downloaded from the data feed.

It is possible to reload the entire length of the data series or to reload only a certain number of days back. Any existing data, for which no replacement data is available from the data source, is retained.

Reloading Charts

Reloading the Entire Data Series

• Select View in the main menu, select Reload, and select Reload All Data, or
• Press CTRL+R using the keyboard.

Tip: A chart can also be reloaded by typing .rld into the Command Line toolbar.

Reloading Only a Number of Days Back

1. Select View in the main menu and select Reload.
2. Select the number of days back.

Note: If a chart for the same instrument is backfilling, reloading, establishing connection, waiting for data, the Reload option will be grayed out.

Global Reload

In addition to reloading the data for a single chart, all of the data, for some or all of the charts, can be reloaded by entering a Global Reload command into the Command Line toolbar.

Usage

.rld glob

Where:

.rld – reload command

glob – an optional parameter; specifies a global reload

Examples

.rld will reload the chart in the active window
.rld glob will reload all charts

Note: After reloading charts with 1-Tick resolutions, it is necessary to exit and re-start the application. Make sure to wait at least 30 seconds before restarting the application in order to make sure that all of its processes have ended. If MultiCharts application was not closed properly or the processes were ended manually by using the Task Manager, the data might be not saved in the database and lost.

Note: In some instances it may be necessary to completely restart the computer in order to complete the process of reloading a chart with a 1-Tick resolution.