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#: <div style="background-color: #E3FBE5;">'''Note''': In some cases the "Logs" icon may look like an unknown file due to your OS configuration. In most cases after repair of MultiCharts the icon returns the correct view (folder). </div>
# In the opened window one can find folders with log files.
#: <div style="background-color: #E3FBE5;">'''Note''': Log files of some supported brokers in MultiCharts (for example: Trading Technologies, PFGBEST and others) or special extended logs are located in the folder 1 level up. Please, go 1 level up and follow the next step of the instruction to have all log files covering any possible issue. </div>
# Select all folders and files (except Cache folder) → '''right-click''' on any of them → '''Send to''' → '''Compressed zip folder'''.
# The zipped archive should be forwarded to MultiCharts tech. support.
[[Category:FAQ]]
