If the historical data is not coming from the data vendor’s server in MultiCharts, please check the following settings:
# The software is in [[Problems with Data in MultiCharts#Online/Offline Mode|Online mode and the Download Missing Historical Data box]] is checked;
# The [[Built-in Data Sources|date data source]] is set up correctly in QuoteManager;
# The data vendor provides this type of data;
# The symbol [[Data Sources Overview#Adding Symbol from the Supplied Data Vendor List|should be added correctly]];
# [[Creating Charts#Merging Data Sources into a Single Chart|Merging]] is not checked until it is required (this should be used only for merging 2 different data sources into 1 single chart);